Review of Basil

7800 Rea Rd, Charlotte, NC 28277

Overall Rating

Review


Very very sick right now.

I ordered chicken fried rice take out. Neither the receipt nor box were marked gluten free. I called to make sure it was gluten free as ordered. The manager sounded very annoyed and told me that the fried rice is naturally gluten free. However, the menu states that it can be made gluten free upon request. She advised that gf soy sauce is now automatically being used. I explained how sick gluten makes me. She again said the same thing in an annoyed voice.

Trust your instincts. I am now very sick. I am so disappointed to be glutened and the pain it causes. I should have known from her tone that she either didn’t understand or simply didn’t care.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 1 year ago