Review of bd's Mongolian Grill

13150 Hall Road, Sterling Heights, MI 48313

Overall Rating

Review


This place is horrible! You would think for being a place that offers so many gluten-free options that it would be really good but it isn't. They have a separate allergy section for people who have food allergies where they cook food in a small pan. They can only cook two at a time so it takes forever to get your food and the staff is extremely rude. Anytime you talk to anyone on the staff they treat you like you are dirt. The food and itself when you order carryout seems to be cross-contaminated and they don't even put in what you order. The last time we got carry out from this place they filled the box with 90% rice to cover up the fact that they didn't put anything else in the bowl. The bowl in itself tasted like chlorine and the staff was extremely rude. A short time earlier we took my mom there for her birthday and one of the waiters That was supposed to wait on us said he didn't want our table and pushed us off on somebody else because he wanted to sit at the bar and talk to his friends. On that same experience we had three people who had allergies and because they only cook 2 at a time in a small frying pan it probably about 40 minutes to get our food and those without food allergies had cold food by the time we were all seated at the table. Our waiter very seldom came to check on us and had an attitude. Everyone they have as a Hostess it seems is rude, arrogant and clearly doesn't want to be there. This used to be a really great place but with the staff being so rude and lazy it's just gone down really bad. I wouldn't recommend it.

Updated 5 years ago

Celiac