staff understands gf needs!
I had a surprisingly good experience here. They immediately knew that I could not have salad dressing and they had gluten-free tamari that the hibachi chef used for everybody's meal, so as to not cross contaminate my food.
I don't trust the place as far as knowledge goes about the gf options. I got sick after eating the soup which I was told was ok. Later on I find out they use breaded fried onion rings in their soup which u don't recognize in there as the breeding falls off w cooking
The food is great but since going gluten free I wouldn't feel safe eating here. I called and spoke to a manager and he said there wasn't really anything that would be safe to eat.
I don't often review restaurants but because this is more of a social place that us G-free people dont have a choice to dine or not dine I would give some feedback. They were great at accommodating so that I could be a part of it all. It is true that their sauces, dressings and soup are all out; however our awesome waitress and chef went out of their way to help me out. Brought out oil and vinegar for the salad. My meal was prepared first to keep from cross contamination and was able to have fried rice. Didn't miss any of the sauces. Drinks were great and could even enjoy some desert. Just be nice and be clear about your allergy and they will take care of you.
So disappointed. They used to be accommodating and helpful. Not anymore. Soup is made with bouillon cubes now instead of broth so no longer safe. Wheat based soy sauce in the salad dressing. It would be so easy to just use 100% soy sauce instead of yhe inferior wheat "soy" sauce.
Japanese/American hibachi steak house where they cook your meal right in front of you. They have Kikkoman gluten-free soy sauce on request and they cooked everyone on the table's meal with it so low chance of cross contamination. You have to skip the soup and salad dressing if you're gluten free which is a shame, but it's still worth it for the hibachi show and great meats and veg. A pricy restaurant, great for a treat or birthday.
After asking numerous questions and indicating the seriousness of my need for gf, I was told anything on the menu could be modified to be gf. I ordered sushi roll that I had ordered and safely eaten from many other restaurants. I was then told I couldn't have that bc the cream cheese want gf. In 8 yrs of eating gf, I have never encountered cream cheese that contained gluten but our server insisted repeatedly the cream cheese was not gf so I ordered something different - spicy hibachi chicken which I was assured would be gf. The dish was served, I took 3 bites and our server and another server came over and told me there was a "little" problem. I said "Please tell me this does not have gluten in it?" "No, no, it's gluten free but the chili sauce is not gluten free so you mustn't eat that. You need something different." Long story short, they took the dish away, served me plain chicken and vegetables and gf chicken fried rice. At 4 a.m. I woke up with terrible stomach pain, a horrible headache and other gluten induced symptoms I won't share here. To make matters worse, the rest of my family's meals were served one plate at a time with a lengthy interval between their meat entrees and their rice which they would have preferred to eat at the same time. Everyone pretty much ate separately and their entrees were cold before their rice ever arrived. At the end of the night, my meal was discounted from the bill and we still spent $100 for a very bad experience. Entree portions are also quite small. I would not recommend eating here.
Awesome food. Can make your food in the back in a dedicated Wok. Or if your whole table agrees to GF soy sauce (which they have on hand) you can have the whole meal made right there in front of you. They also know which dipping sauces are safe (orange one with garlic in it) and that the salad dressing has soy sauce, so so you have to do oil & vinegar instead.
No gf menu but they have gluten free soy sauce. They will also cook your food first before cooking other items containing gluten. Soup: ask for no carmelized onions. Salad: ask for no dressing and instead they will bring you olive oil and vinegar. Don't try the two sauces that come with the entrees. The appetizer shrimp is ok to eat. Fried rice is on. The chicken and beef and ahi tuna...almost all the entrees minus the noodles are ok. Sake is ok to drink but not the beers.
I was really excited to come here and have some gf sushi. Ordering was next to impossible! I just tried to ask what I could order and I kept being told to avoid sauce, fried food, this, that and everything else. I asked for a gf recommendation and I got some hemming and hawing and more encouragement to avoid certain things. When I asked about specific items I kept being told they wouldn't work. Finally I just went with something unappealing because I figured with only chicken and lemon it would be safe. staff does seem knowledgable about contamination, but it would be nice if it was easier to order. extremely frustrating experiance.
Very willing to make adjustments for someone who can't eat gluten, but cross-contamination is likely as everything is cooked on the same grill. Things to watch out for: breaded onions in the soup, soy sauce in the fried rice, other sauces, as well as the salad dressing (ask for oil/vinegar). Make sure to let your chef know you're gluten-free.
Our server was unhelpful about gf recommendations, but we had the manager come over and he gave me the rundown on what was safe. My meal was prepared on a separate grill in the back using gf soy sauce. The dipping sauces all have gluten, as does the onion soup (can be prepared w/o the glutenous fried onions).
Food was good. They were informed about allergies. Delicious. Service was awful. Took forever to get served.
I have gotten sick EVERY time I have ate there no matter how many times I tell them that I'm gluten free or how much they seem to care. 3 strikes and they are out. I've even skipped birthday parties and other big events because I will never ever step foot in one again. Just thinking about this place makes me feel sick.
Very informed and cooked my meal first with gluten free soy sauce. Wonderful!