Bertucci's

June 11, 2013

601 Donald Lynch Boulevard, Marlborough, MA 01752-4730

Decent sized gluten free menu. Very knowledgeable staff ... when waiter saw I had gluten free menu, he asked if I had celiac, the manager came out to talk to me about cross contamination, and manager brought out my meal. They have dessert and angry orchard cider too.

June 09, 2013

1946 Post Road, Warwick RI 02886

awful never go again

May 29, 2013

1946 Post Road, Warwick RI 02886

We were recently in town from Michigan. One of our family members has celiac disease and I did research ahead of time to find restaurants with gluten-free menus. We had visited a Bertucci's in another state and I was happy to find that they had a gluten-free menu. We all enjoyed our entrees. I highly recommend the sangria, both types!

May 07, 2013

9081 Snowden River Parkway, Columbia MD 21044

Nice food, but a more robust GF menu would be nice.

May 04, 2013

380 West Main Street, Avon CT 06001

I wish they had gluten free pizza, but they don't. They have a small GF menu, nothing impressive. I don't eat fish, so my only options here are a $25 filet or roasted eggplant. I only eat there when my family wants their pizza.

March 27, 2013

495 Union Street, Waterbury CT 06701

Not a lot of gluten free choices for entrees (4) One dish came out lukewarm. Overall not a great experience

March 27, 2013

475 Winter Street, Waltham MA 02451

Few options on the menu, but they do their best to be accommodating.

March 23, 2013

15 Newbury Street, West Peabody MA 01960

bertucci's is a pizza restaurant and you don't have pizza. what are you people thinking about very disappointing.

February 24, 2013

550 Boston Post Road, Orange CT 06477

The staff was knowledgeable about gluten free. That can make most things on the regular menu gluten free, you just have to ask.

February 23, 2013

11721 Broad Street, Richmond VA 23233

Staff seemed knowledgeable and food was good. Have eaten there several times

February 18, 2013

761-763 Lancaster Avenue, Bryn Mawr PA 19010

Not a safe place for Celiacs to dine in my opinion! I had pasta in my soup and they said the pot for the GF soup sits right next to the non-GF pasta soup! Was served salad with croutons even though I said they could not even touch the salad.

February 07, 2013

27 Enon Street, Beverly MA 01915

A friend gave me a gift certificate, so I gave it another chance. This time the GF menu had expanded, & staff is better informed. Manager attentive and friendly. Problem is, food was not very tasty. Tried the shrimp appetizer and two of the small plates. My husband ordered from the regular menu and also did not seem thrilled with his food.

January 31, 2013

13195 Parcher Avenue, Herndon VA 20170

The food was really good and no gluten contamination. A great place!

January 22, 2013

523 West Lancaster Avenue, Wayne PA 19087

Good food and options. Lots of kid diners. Great for a casual dinner.

January 13, 2013

523 West Lancaster Avenue, Wayne PA 19087

Real food, full of flavor. Great use of herbs and spice. Easy to order from GF menu. I was shocked by how good the salmon and roasted potatoes were. Our server was very professional and acted like ordering gf was nothing unusual.

November 25, 2012

414 Washington Street, Holliston MA 01746

I called here before I went, and the manager was very exited to tell me that they use all separate utensils, and take all these precautions to avoid cross contamination. I've eaten here once and their gluten free menu was decent sized but not huge. I did not get sick after though which is awesome!

November 13, 2012

999 South Washington Street, North Attleboro MA 02760

balsamic chicken is the best wish they offered gf bread

October 09, 2012

2207 Forrest Drive, Annapolis MD 21401

One of my favorite places to eat! Great selection of gluten-free meals.

October 08, 2012

999 South Washington Street, North Attleboro MA 02760

no pizza at a pizza place!!!! enough said.

October 03, 2012

280 School Street, Mansfield MA 02048

Its a pizza place with no gluten free pizza...enough said!

September 29, 2012

406 Amherst Street, Nashua NH 03063

My daughter was out with her grandparents they stopped here to eat thinking they had a gf menu. They do not. Don't waste you're time!

September 27, 2012

625 Cross Keys Road, Sicklerville NJ 08081

This chain has a gf menu, with decent options.on one visit the manager came over and told me how seriously they take gf orders, nice! I've eaten here a few times and have had no issues.

September 20, 2012

683 VFW Parkway, West Roxbury MA 02467

-careful I got so sick here. I knew within half hr of eating

September 04, 2012

1946 Post Road, Warwick RI 02886

Excellent eggplant gluten free and you have to try the sausage soup :)

August 15, 2012

533 Commonwealth Avenue, Boston MA 02215

I am not very impressed with the gf menu. The eggplant parm was just eggplant with tomato sauce. There are many restaurants where I feel like I am eating a normal meal like everyone else, but here I feel like I am going without.

August 07, 2012

847 Riverdale Street, West Springfield MA 01089

The West Springfield location of Bertucci's hasn't failed me yet with GF dining. The staff--and hosts--are attentive and aware. While the menu isn't deep, the offerings include appetizers and entrees with complex flavors...not the stripped down "order without..." warnings of some competitors. There is only one dessert...a sophisticated bittersweet chocolate mousse-like pudding...but it never disappoints. What I like about this Bertucci's is that it feels like a one-off, not a chain, and that is high praise indeed.

June 29, 2012

9081 Snowden River Parkway, Columbia MD 21044

Could use a few more options on the gf menu...like pizza....I usually get the chicken & steak combination & save the chicken for lunch the next day.

June 21, 2012

761-763 Lancaster Avenue, Bryn Mawr PA 19010

Solid food with large portions. Waitress told me that kitchen takes extra care of GF requests. Had the eggplant pomodoro with string beans. Like everything here it is mildly seasoned.

May 25, 2012

22 Merchants Row, Boston MA 02109

the server went out of the way to protect my daughter from contamination!

May 04, 2012

881 Walt Whitman Road, Melville NY 11747

I've only eaten here once but the gluten free meal I had was delicious! They also take special requests/substitutes for other allergies (diary free).

April 24, 2012

12 Bel Air South Parkway, Bel Air MD 21015

Decent menu and somewhat inconsistent service and food quality.

April 21, 2012

150 Worcester Road, Framingham MA 01702

Excellent food at a very reasonable price. Gluten free menu is limited but enough that the whole family can eat here.

April 13, 2012

45 Walkers Brook Drive, Reading MA 01867

On the gf menu get the balsamic chicken with red potatoes they are delicious!!!!!!!!!!

April 05, 2012

194 Buckland Hills Drive, Manchester CT 06040

I'm torn between 1 and 2 stars. Since they were completely slammed due to much of the city being w/o power, I will exercise a little grace and round up. When I walked in, I noticed right away that they were extremely busy. The hostess was very polite and explained that it could be a 25-min wait and that she'd do her best to seat me near a power outlet but couldn't guarantee one. I was fine with that, sat myself in the waiting area, and logged onto Panera's wifi to get some much-needed work done. I don't know if the wait took as long as she said or not, as I was working hard and not paying attention to much else during that time. When my buzzer went off, she seated me in the bar area at a high-top next to a power outlet. yay! :) I got myself all situated and awaited the appearance of my server. When she arrived, she had a smile and took my order. I ordered a salmon dish and then asked her to remind me that I wanted to try a dessert after my entree. She said, "You're asking ME to remind YOU?!?! You are better off trying to remember yourself!" I was quite surprised by her reaction. When I was a server, I would always write notes of things that customers needed to remind myself and ensure they got good service. (Also, I would not have needed a reminder to offer a customer dessert, as I always offered every customer dessert anyway.) I should interject here that I ordered from the gluten-free menu. The salmon dish I selected had no indication of dairy whatsoever on the description of the dish, so I believed I was safe to order it, as it listed several items such as lemon, capers, mashed potatoes, etc. I figured the potatoes had dairy in them so I substituted veggies When the server came to my table with my salad, she asked me if I could eat cheese. I noticed Parmesan on the salad and said, "no. I'm sorry. Can you make me one without?" She then informed me in a very rude and condescending voice that my salmon dish also had cheese on it. I showed her the menu and that it said nowhere on the menu that the dish had cheese on it. She snapped at me in the rudest most condescending tone you could imagine, "You are in an Italian restaurant! EVERYTHING has cheese on it!!!" I have a few thoughts on this: 1. Who puts cheese on salmon??? Does this girl who obviously thinks I am the stupid one not know that it is a culinary sin to combine fish and cheese? 2. I've been to more Italian restaurants than I could even try to count, and I can't think of one that did not have at least a few cheese-less entrees. Even crumby chains like The Olive Garden have cheese-less entrees on the menu. 3. Does this girl know that part of her job as a server is to make the customer's experience enjoyable? Does she think that being a witch to people they are going to want to come back? I was dumbfounded. After a moment to think, I decided that I was going to leave. I told her to just cancel my order and that I would be dining elsewhere. I started to pack up my laptop and leave. As I was packing up, the manager came by and asked me if there was a problem. I told him. He apologized and told me that if I stayed he would put me in another server's section and comp my lunch. I really was still quite irritated and just wanted to leave, but free lunch when the power at home was out sounded worth giving them another chance for. The manager put me in Shawn's section. Shawn was very polite, helpful, and friendly. He was what a server should be. He worked with me to come up with a salmon dish I could have. I appreciated his friendly attitude and thought maybe the experience would be salvaged. Also, more than once, the manager apologized for my initial experience. I appreciated that he cared not to let a customer leave frustrated. When my food came, it was as ordered. That was a relief. However, the salmon tasted like it had been previously frozen. The price, though, was right. For $16.99, I think the quality was there for that. The green beans tasted like they had been marinated in vanilla. My palate can usually pick out the tiniest undertones in anything, but I cannot tell you what happened to these beans. It was the strangest thing ever. Other than the uniquely inedible green beans, the food was about diner quality. But since the price was diner price, I guess that makes it okay. I will say, though, as much as I do not like The Olive Garden, I would much rather go there than Bertucci's. I am not a fan, even if it wasn't for the horrible waitress. In a nutshell: average diner food, decent prices, a manager who cares enough to try to make things right after a mishap but not enough to have cheese listed on the menu for all of the items that have cheese, and hit or miss service. The decor was not exciting in a good or bad way. The toilet paper, though, was the thinnest I have seen anywhere, ever. I won't be going back.

February 25, 2012

833 Post Road, East Westport CT 06880

Has gf eggplant pram with string beans. Okay but u can make better at home. On another note the chocolate buddino is amazing and always gf. Just order the dessert or try something else in their gf menu.

February 23, 2012

280 School Street, Mansfield MA 02048

Great service, awesome food! Lots of gf choices on menu!

February 11, 2012

11301 Rockville Pike, N. Bethesda MD 20895

Lots of variety on their gluten-free menu. Very tasty. Great soup and salad, too. Very generous portions. Excellent & friendly service.

January 29, 2012

2313 U.S. 1, North Brunswick Township, NJ 08902-4422

Have a GF menu. Food is OK.

January 13, 2012

533 Commonwealth Avenue, Boston MA 02215

Decent gf menu....husband had eggplant parm with salad, veggie and potatoes. Very family friendly place, generous portions, not too expensive. Staff very aware of gf and they were careful. Will definitely go there again!!

January 12, 2012

55 Mazzeo Dr, Randolph, MA 02368

No gf pasta unfortunately but still a decent gf menu. Bigger than most chain restaurants!

December 15, 2011

194 Buckland Hills Drive, Manchester CT 06040

Decent enough. Gluten-free options are mostly salads and steaks. Pricier than necessary. An okay option.

February 21, 2011

2 Galleria Road, Taunton MA 02780

I got sick here. If your super sensitive be warned even if the food is gluten free the place is filled with kids playing with raw flour dough all around you.