Not careful with cross contamination when i stopped in for a visit. Ordered a GF sandwich and saw they used the same knife that just cut a regular hero. Pointed it out but got a totally disgusted look. Was a complete waste of my money for an overpriced sandwich to begin with.
Update January 2014- went back to try again because of so many raves. Went to order a gf sandwich but they were out of their regular bread so they had me pull a pack of Udi's hamburger bun from the freezer. They nuked it and made the request. It was terrible, strike two.