Review of Betsy's Diner

when we were sat down we were handed dirty silverware, and something was floating in my drink. on top of this, my boyfriend's mug had something red smeared on top of it. i didn't feel very safe eating there after this (as i'm celiac and was not trying to be cross contaminated). however, they have a to-go area, so we figured we'd grab one of the gluten free apple cider donuts to go. the waitress helping us was very unprofessional and when she was grabbing the donut, she grabbed the parchment paper to pick up the donut and touched her phone directly afterwords to answer a phone call. i totally understand getting an important call at work, but i don't understand answering while you're grabbing food for a paying customer who has an "allergy" 😅. we also had called prior to going to make sure their cross contamination protocols were okay, and they assured us everything was great. i know a lot of people have had positive experiences, but i just wanted to throw this out there to be a bit careful!

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None