Review of Biaggi's Ristorante Italiano

20560 N Rand Rd, Deer Park, IL 60074

Overall Rating

Review


Ordered three things and they all tested positive on my NIMA. I simply decided not to eat and didn’t want to make a thing of it as there were other people with me and wanted them to enjoy their meal. Manager came over (unsolicited) with a very bad attitude after the server took back my full plates. I was even gladly willing to pay for the food I didn’t eat. She first demanded to know what the problem was with the food and when I told her I have celiac and cannot risk getting sick she started screaming about their food being gluten free. She then came out with some paperwork from corporate on the protocols they take insinuating that my device must be broken to test positive for gluten. People like this manager are exactly why it’s so uncomfortable for many of us to try and go out and eat safely. Not only did they fail to provide a safe meal, it was a very unpleasant.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 10 months ago

Symptomatic Celiac