Big Wheel Burger

2 ratings
$$ • Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns, Burgers, Fries
Safety Rating
2 ratings

As rated by the community

2945 Jacklin Rd Unit 610
Langford, BC V9B 5E3, Canada

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


I had the poutine and a strawberry shake. They have a dedicated fryer and gf gravy. I asked if there was a chance of cross contamination with the cookies and cream shake, and they said no. Then they clearly marked my order as celiac. Friendly staff here are always great! Fries could have been better.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 month ago read full review

Celiac

Overall Rating

Review


Both my celiac‘s eat here we have never had a problem.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 10 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Bread/Buns
  • Burgers
  • Fries

Categories

  • Delivery
  • Dinner
  • Kid Friendly
  • Lunch
  • Online Ordering
  • Restaurant
  • Takeout

Photos


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Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


My favourite poutine! Eaten many MANY times and never been sick.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


Burger house; GF bun and a dedicated fryer make for a very happy family pit-stop.. They mark Celiac on your order and food comes out stickered on a seperate tray.

Insider Tip: child’s meal comes with a cookie, ask in person to omit cookie and up size fries to regular size - milkshake only $4 with kids meal

Overall Rating

Review


Burger house; GF bun and a dedicated fryer make for a very happy family pit-stop.. They mark Celiac on your order and food comes out stickered on a seperate tray.

Insider Tip: child’s meal comes with a cookie, ask in person to omit cookie and up size fries to regular size - milkshake only $4 with kids meal

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Overall Rating

Review


I’ve always had great experiences with Big Wheel. They take great care to train their employees about cross contact and have a separate area for prepping gluten free meals. This was the first place I went to after diagnosis and after six months of not eating in restaurants. The employee working was super knowledgeable and explained all the steps they take in great detail. Also love that they buy local as much as possible and give back to the community.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Celiac

Overall Rating

Review


I have always loved Big Wheel as they are one of the only places in Victoria to offer a gluten free crispy chicken burger. It's very disappointing to now see that they are removing the chicken burger from being gluten free. Their regular burgers and okay but not that special, and their fries are good, but it's too bad they are no longer going to offer the chicken one gluten free. I understand the decision for financial reasons but it is very disappointing for the celiac community here

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Food comes out flagged or marked gluten-free

Quality & Quantity


How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

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