Review of Biscuit Head

I ordered a gluten free biscuit with gravy through kickback avl. I made the very wrong assumption that you wouldn’t be able to order gluten containing gravies with a gluten free biscuit since the gravy was selected on the same screen where you pick a gluten-free biscuit. There’s also no allergy info on said food delivery site's menu. I even put that I had a gluten allergy in the special requests section. Anyway after taking my first bite of my gravy dipped biscuit I noticed on the receipt taped to the bag had "not gluten free gvy" written on it. Called the place and asked about it, apparently they told the delivery guy to inform us about the gravy, but it was a no contact delivery. They should’ve wrote their note on the gravy container or tried to contact me instead of sending the delivery off as is. I of course didn’t do my due diligence because all of this information was on their website’s menu. Still the fact that they didn’t do more leads me to believe that this isn’t a great establishment to go to if you have a gluten allergy or celiac. Other restaurants have contacted me when i order gluten containing items for my girlfriends along with gluten-free items for myself. I write this message with the worst stomach pain I’ve had in a long time.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for breakfast/brunch
• Good for takeout
• Offers online ordering