BJ's Brewhouse

3.5 stars 3.5 out of 5 6 ratings

5800 Northgate Mall, Suite 159, San Rafael, CA 94903

(415) 755-6250
  • User profile picture thumbnail
    1 ratingJanuary 23, 2016

    Every time I go here I get sick. I keep trying it hoping they'll figure it out. They are all clueless.

  • User profile picture thumbnail
    1 ratingJanuary 08, 2016

    A pretty bad experience! I will not set foot inside one of your restaurants again. It is very difficult for me to eat out because of my celiac disease. When I find a restaurant that already has a gluten free menu, I expect the wait staff and kitchen to understand what that means! My waiter was nice enough and did note the my order should be gluten free. HOWEVER, the kitchen plopped fried onion rings on top of my dish.(Balsamic chicken breast on field greens, no potatoes or onion rings. A different server brought the dish to my table. I pointed out the problem and he didn't know what I was a talking about. He took the plate away and said he'd find my wait person. We had already waited beyond a reasonable amount of time for our orders (3 of us). Now I had to wait about 10 minutes for the wait person to come back to the table so I could explain the problem. He said he'd get a new plate right away. It took another 15 minutes. My friends accompanying me were done with their meal by now and I wasn't served yet. Finally the meal comes. I started to cut the chicken breast and could not cut through. It was very tough and dry. It needed a steak knife. I tasted it anyway. It was horrible!!! Dry, tough, extremely salty and tasted very bad. Obviously NOT fresh chicken. Or they microwaved it to death. I couldn't eat it. I had the waiter remove the item from the check. Paid the bill for my friends meal. I left starving. Absolutely horrible and demeaning experience.

  • User profile picture thumbnail
    5 ratingSeptember 01, 2015

    Successful trip with my highly sensitive celiac girls- had the GF cheese pizza. My kids really liked it. Can't wait to try the GF dessert!

  • User profile picture thumbnail
    4 ratingJuly 13, 2012

    they have a dedicated gf menu and seem to take it seriously. I had a great soup (no crutons) and a steak and huge potato.

  • User profile picture thumbnail
    5 ratingJune 27, 2012

    Amazing pizza

Monday
11:00 am - 12:00 am
Tuesday
11:00 am - 12:00 am
Wednesday
11:00 am - 12:00 am
Thursday
11:00 am - 12:00 am
Friday
11:00 am - 1:00 am
Saturday
10:00 am - 1:00 am
Sunday
10:00 am - 11:00 pm

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