Every time I go here I get sick. I keep trying it hoping they'll figure it out. They are all clueless.
A pretty bad experience! I will not set foot inside one of your restaurants again. It is very difficult for me to eat out because of my celiac disease. When I find a restaurant that already has a gluten free menu, I expect the wait staff and kitchen to understand what that means! My waiter was nice enough and did note the my order should be gluten free. HOWEVER, the kitchen plopped fried onion rings on top of my dish.(Balsamic chicken breast on field greens, no potatoes or onion rings. A different server brought the dish to my table. I pointed out the problem and he didn't know what I was a talking about. He took the plate away and said he'd find my wait person. We had already waited beyond a reasonable amount of time for our orders (3 of us). Now I had to wait about 10 minutes for the wait person to come back to the table so I could explain the problem. He said he'd get a new plate right away. It took another 15 minutes. My friends accompanying me were done with their meal by now and I wasn't served yet. Finally the meal comes. I started to cut the chicken breast and could not cut through. It was very tough and dry. It needed a steak knife. I tasted it anyway. It was horrible!!! Dry, tough, extremely salty and tasted very bad. Obviously NOT fresh chicken. Or they microwaved it to death. I couldn't eat it. I had the waiter remove the item from the check. Paid the bill for my friends meal. I left starving. Absolutely horrible and demeaning experience.
Successful trip with my highly sensitive celiac girls- had the GF cheese pizza. My kids really liked it. Can't wait to try the GF dessert!
they have a dedicated gf menu and seem to take it seriously. I had a great soup (no crutons) and a steak and huge potato.
Pizza was great! Service was the WORST! We should have known when we had to ask for water twice and iced tea three times. One appetizer had to be asked for two times, after kids' got their food. To top it all off, I finished my pizza before they brought my husband's burger. The manager seemed offended that we complained about the service. On the end, she comped our meal, but then never came back to tell us, so we sat there for another 10 minutes waiting for the check.
Always delicious. We really enjoy eating GF here.
The gluten free pizza was awesome, and my husband, who is not gluten free loved it too! Always a plus.
When reading the menus after look at some things closely, come to find out on the gluten free menu some of the items listed do have gluten in them. My husband and I wanted the guacamole but the seasoning has gluten and it's still on the gluten free menu. Look carefully cause you could get something that really isn't gluten free. Ask your server to check with a manager cause if we didn't my husband would have gotten very sick.
I eat there all the time and never had a reaction. They will even wrap the burgers in lettuce and have a dedicated fryer for french fries.
Definitely gluten friendly, and the waitress was great. Gave three stars b/c the pizza wasn't very good, and kind of expensive for the quality. The gf pazooki was great though!
They do not have gluten free buns and the lettuce wrap I received was a bunch of cut up lettuce so it was impossible to hold. The waitress tried to tell me I'd be fine with the fries even though there is no dedicated fryer. I didn't appreciate her acting like she knew my level of sensitivity better than I do. Very presumptuous.
The food was excellent. There was a ton of choices to choose from. I had the Gf pizza and it was one of the best I have had. I also ordered the GF pizzokie which was a little undercooked but it was still really good. The service was excellent for a holiday weeknight.
So I always get the same thing the tomato soup no croutons and a baked potato. They were out of baked potatoes so my waiter offered a salad. I made sure to let him know it had to be gluten free, but when it came there were crumbs all over the top and a huge piece of crouton in the salad! I showed him this and he was very apologetic but he never brought out a new salad! Or asked if there was anything else he could do! At other bus when they messed things up they gave us a free gluten free pizookie! Still like bus as a good chain option for gluten free but was very disappointed in this location
I asked for a gluten free balsamic chicken dishes. And they tried to serve the onion strings that have gluten in it on top of the balsamic chicken. Thank goodness I know better and more than the staff... I tried to explain celiacs but who knows if they care...
Only one star because I had to . My daughter never eats out because of the anxiety of being glutened. Tonight, she was glutened so badly, we barely made it home before she became violently ill. My husband found a noodle in his gluten free dish. The gluten free dishes were delivered to the table at the same time with the gluten dishes, waitress knocked my daughters silverware off of her plate and picked it up with her gluten contaminated hands, not even realizing this could be an issue. She ordered a gluten free pizza and a gluten free pazookie. Never again. Now my daughter will spend the rest of her birthday and the days following sick.
I eat here regularly with my family. BBQ chicken chopped salad "with no onion strings" and a gluten allergy explained is what I order. Others in my party get the gluten free pizza. We have never gotten ill from this location and feel comfortable eating here. For extra calories and enjoyment, get the gluten free chocolate chip pizookie. It's TOO good.
GF menu and staff say they mark tickets GF allergen if you ask them. I always ask the manager to get involved in hotside operations, to ensure busy staff are not overlooking GF processes. Staff and managers are always GF friendly. Our family has not had any problems with GF cross contamination here. Well done!
They always take such great care of me when I come here! I eat here A LOT and I think I've only gotten sick once, which is what sometimes happens when you go out to eat at a place like this. This was when they were relatively new though. Ever since I've been back they always make sure everything is safe. Recently the manager gave my fiancé and I free pizookies because it was taking a long time and they wanted to ensure they were prepared safely for us :) the only downside is there is very limited food options if you don't like getting the same thing, but I always get pizza and a pizookie!
So glad to find a new gluten-free option in Tallahassee. They understand how to prevent cross contamination. The tomato bisque made for a great starter. For the entree, the balsamic glazed chicken is amazingly tender & tasty. I substituted the mashed potatoes for a baked potato. My friend had the GF Hawaiian pizza which was one of the better GF crusts we've had. We shared the pizookie which is a warm GF chocolate chip cookie with vanilla ice cream on top. I will definitely be back.
Service here is ridiculously slow and staff is not knowledgable.
This is a fantastic place if your gluten free. Has a menu for all allergies. Has appetizers, soups, steaks, Sides and the best part is......DESSERT! A single serving or a big JUST baked, warm gluten free chocolate chip cookie with vanilla bean ice cream on it. I was AWESOME!
BJ's misses the boat. They give lip service to having gluten-free food, but they only have a few token choices, they are sloppy with cross-contamination and corporate just doesn't care to do gluten-free recipes even when it's easy. They do have a good (one flavor) gluten-free pizza and a good (one flavor) gluten-free cookie. Everything else that is gluten-free tends to cluster at the highest price points on the menu. Even their potato skins are cross-contaminated because they can't be bothered with a separate fryer. This is not the best choice. I'd rather they just didn't advertise gluten-free than do such a half-assed job.
Fantastic! The gluten free menu had many choices. I had the broccoli cheese soup, the portobello mushroom and asparagus salad, and the GF chocolate Chip Kazookie, and everything was excellent! The staff was friendly and the restaurant was beautiful. The prices were good too.
Awesome place to eat. Great staff and wonderful atmosphere. A nice selections of gluten-free items including a dessert and a cider.
I have Celiac and usually BJ's is a great go to place while traveling but this BJ's lacked in their food quality standards. I get the GF Spicy Pig Pizza with no cheese but had to send it back due to no pizza sauce or bacon and disproportioned ham. Luckily I didn't get sick. Disappointing!
Food is decent and standard. I got the gf pizza which from my experience is one of the better of the chains that have gf pizza. We have BJ's at home. You always need to be specific with the server that you have celiac and need to avoid cross contamination and you should be good
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