Review of BJ's Brewhouse

I have been going here for a very long time and have never had such a bad experience here before. The food was awesome but I specifically told my waiter to give me a gluten free bun and I had a gluten bun instead. Then when I told my waiter to fix it she took it put it on a gluten free bun and only took off the top gluten bun. I had a waiter named Tracy and she couldn’t hear me at all. She also cut me off when I was ordering and that’s why I didn’t get a gluten free bun.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent