Review of BJ's Brewhouse

1819 Washington Rd, Upper St Clair, PA 15241

Overall Rating

Review


Be careful when you eat here. While we've been here a few times with good experiences, our server tonight, Jackie, was horrible. I was ordering a burger and asked about the sauce that it came with. in return I was given the "gluten free menu", which is a print out of what is on their website... the sauces were not listed so I asked if she coupd check with the kitchen. She immediately got an attitude with me and said the kitchen would tell her to refer to to the paper because everything is gluten free... which it clearly wasn't based on how things were marked and the fact that it was listing out all allergens... rather than continue down the road I ordered a plain burger with gluten free but and when the food came, it was not. Luckily I am familiar enough that I knew it didn't look right. Again, Jackie was annoyed by my pointing this out but did take it back to the kitchen to be remade. The attitude was obvious to everyone in my party, my family, as my plate was not cleared, water not refilled, and by the end not even returning to the table. While I had eaten here a few times with ok or good experience I will think hard before returning again.

Updated 6 years ago