I have had Blaze many times, and have had no issues. However, the last time I had a pizza, even though they changed gloves and were aware… I was glutened so bad that I spent the night in the hospital. I am not sure what happened but unfortunately I can no longer eat there because of it…
— Not at all
— Gluten-free items are marked on the main menu
— Some
— Excellent
GF & DF options. Changed gloves & asked about allergy vs. preference.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I don’t recommend blaze if you have severe celiac… some of the staff isn’t trained properly so it can make things a little complicated. I’ve gotten sick from here before, and also been told they only had the ingredients available on the line (which is highly contaminated), but was told on a separate occasion they could use all dress ingredients… I don’t recommend
— Not very
— Gluten-free items are marked on the main menu
— Not Much
— Good
Cauliflower crust (gluten free) is so good! My mother, daughter, and I prefer it to the other gluten free crust they offer. You must tell them it is an allergy order. They change their gloves and will put your pizza on a tray/mat, so that it does not touch the shared surfaces with the regular pizzas.
— Somewhat
— Some
— Excellent
I was worried but 24 hours later and I feel great! The order taker set mine to the side and the general manager took it from there. They did glove change and pulled items from below. Manager explained how familiar she was with GF and would be handling my pizza. Super tasty and no signs of cross contamination.
— Somewhat
— Most/All
— Good
I always order their gluten free pizza and it doesn’t taste like cardboard. It actually taste really good and they are really careful with cross contamination. 10/10 recommend to people like me who can’t eat gluten and to vegans.
Yes
I ordered a gluten free crust there and one worker changed their gloves and did my pizza. Everyone else got out of her way and made sure not to touch mine.
Yes
This is a pizza "bar" type restaurant in which the pizzas are topped on the line and then cooked and brought to the table. The staff was not at all knowledgeable about GF beyond the fact that they had a GF crust. Could not answer questions such as which toppings were GF (particularly the meats which can frequently contain gluten). When we asked how they avoid cross contact with the toppings, the staff member did not understand what we were asking and explained their process for topping pizzas. When we looked over and observed the sauce ladle being used to smooth on the sauce for a regular pizza, we knew this was not the place for us.
No
They offered to switch gloves. The crust was thin but very good. Can pick any number of the toppings for one price. Not sure if they have separate spoons, I did not ask them to switch. The flavor was fantastic
I have been to Blaze restaurants that use precautions in preparing GF pizzas. This isn’t one of them. We ordered 2 GF pizzas for my daughter and I, and the fellow (not his fault, obviously had no training) took two of the cooking discs out of a pile of flour from the regular station. He put our GF dough on top of the flour covered discs. We apologized for the inconvenience and left. Blaze is in general a terribly run franchise system. Very disappointing.
— Not at all
They have great gluten free crust. It’s especially good if you ask for it well done as it helps get it more crispy. They are pretty good at changing gloves and asking if it is an allergy.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
This location had been good in the past and made sure to take precautions including getting fresh toppings but not so great the past year. I’ve tried multiple times to go back and every time over the past year, I have walked out without ordering as they make me extremely uncomfortable. Every time I go they have a change in staff. When I ask about celiac friendly, they advise they change their gloves, have a gf dough, and have a separate “allergy” sauce, but they WILL NOT use separate toppings. So therefore you will be glutened. When I’ve inquired but getting fresh toppings they have advised they can’t do that. If you try this place be TAKE CAUTION.
They offer a Gluten free option but sadly there's a high risk of cross contamination. There are very few employees that care enough to acknowledge your celiac concerns and use ingredients separate from the front counter. I've been to this location twice and the 2nd time was the awful experience that made me stop going.
— Not at all
— Not Much/None
Excellent pizza! I had the regular GF crust and it was quite tasty. I also have to give them credit for switching out the crust twice when they pulled them out and they had small rips in the bottom. They said it was already fragile, so they wanted a good one. Excellent customer service!
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent