Review of Bob Evans

It started when I called and asked if they had gluten-free toast ...they told me that they did over the phone but when I got here I found that there is nothing on the gluten-free menu that isn't on every other restaurants menu. Eggs, omelets. etc. I'm traveling with my certified Service Animal. I have all of his documentation and I'm wearing a badge that tells who he is and what medical condition he is for. The manager at this Bob Evans in Branson Missouri is named Christy. She came over to us and told me that we could not have his water bowl which is 2" in circumference on our table and he was not allowed to drink water in the restaurant. We tried to order a piece of grilled chicken for him and she said she could not make any food for my service animal. She told me she was already breaking health code by allowing him to be in the restaurant. I told her that he is a certified service animal and showed her my documentation. She said that if he stays he is not allowed to drink water here. Of course we offered to pay for my coffee and we left. If you are gluten free there are so many better places that have wonderful items on their menu.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu