Review of Bongo Ben's Island Cafe

75-5819 Alii Drive, Kailua-Kona, HI 96740

Overall Rating

Review


This is my first negative review of a restaurant, but they earned it.

We came here because they reportedly had a number of gluten-free options. We were here for breakfast, and were told that they had GF pasta, among other options.

Well, turns out that they don't have GF pasta after all. Maybe I was wrong, but I was certain that they said differently a few days earlier.

They did not appear to have much understanding of celiac, even when I told them not about my diagnosis. We scoured the menu, and ended up ordering a GF pizza instead.

After about 40 minutes, they brought out an incorrectly made pizza.

When we spoke to the manager, he was not at all pleasant it apologetic. His suggested solution was to "wrap it up an call it a night" when my wife asked for a credit on the bill.

To their credit, the food was good once they finally got it right. Still, the whole experience left a bad taste in my mouth (sorry, but it fits).

I would not recommend this place, and certainly not to someone who has celiac.

Celiac friendly?

No

Updated 8 years ago

Celiac