Review of Boojum

Quite possibly one of the most vile places I have ever had the pleasure of ordering from. If I have ordered from there 5 times literally not one single time have they got my order right. There's always a missing ingredient, or the wrong product, or the wrong size, always something. And every time I call to have themfix the problem, they tell me to just get a partial refund from deliveroo (which is always credit)

The most recent time they left out an ice cream and I rang them, and this time said I did't want a partial credit refund. I wanted my food.

They took no responsibility, no apology for the mistakes, no apology for the fact that they did not give me the food I ordered, no offer to send out my missing item, and further more had the audacity to become rude, become confrontational, act like a hormonal teenager, and treat me like I was been unreasonable for simply wanting the food I paid, after now 5 unsuccessful attempts.

They hung up, refused to answer the phone, to my number or even any other numbers that I called from later. (They either left the phone off the hook, or screened all calls for the next 20 or so minutes)

I don't know if it was just one guy, but this particular store is incompetent, disrespectful, rude, and literal physical scum.

I will never order from this boojum again, I can only assume that member of staff will be fired as if he has treated anyone else with the same content he has treated me there will be dozens of complaints against him.

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent