Branch Line

6 recent ratings
$$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Fries
Safety Rating
5 ratings

As rated by the community

321 Arsenal St
Watertown, MA 02472
Collections
In 2 Public Collections

Most Recent Reviews


Celiac

Overall Rating

Review


Great food and atmosphere. GF items marked on menu. I spoke to the waitress when I walked in and she assured me that my food would be allergen friendly and that it would be brought to the table by herself or the manager. It ended up being served by the manager, who announced that it was allergy safe when he served it. Fryer is gluten free. Multiple fry options. I had the honey truffle rotisserie chicken with truffle fries and a side of carrots. So happy.

GF is not marked on the dessert menu. When I asked the waiter he was uncertain and said he thought the sorbet and panna cotta were GF, but he’d have to check. Apologized for lack of options. I didn’t have him check with the kitchen since I was only asking for future reference.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 5 days ago read full review

Overall Rating

Review


Been here multiple times without getting sick. Tasty food and they have a gf fryer!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 month ago read full review

Symptomatic Celiac

Overall Rating

Review


Great service and attention to allergies. Separate GF fryer. The brunch menu has items that don’t include the GF mark, while the same items in the main menu do.

It was an oversight. The staff were super clear clarifying.

Safety


Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Dedicated gluten-free fryer

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Updated 3 months ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Fries
  • Gluten-Free Menu

Categories

  • Dinner
  • Late Night
  • Online Ordering
  • Outdoor Seating
  • Restaurant
  • Vegetarian Friendly

Photos


Gluten-Free at Branch Line
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More Reviews


Asymptomatic Celiac

Overall Rating

Review


Waiter was super knowledge about GF and cross contamination. Since I was dining with a group, not everything we ordered was GF and he always made sure to say what was GF when bringing out the food which I appreciated as a confirmation that the message got to the kitchen and back. They had a separate fryer and even GF ice cream for dessert!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Dedicated gluten-free fryer

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good vegetarian options
Updated 11 months ago read full review

Overall Rating

Review


Delicious food. Lots of gf options. Gf fries!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 1 year ago read full review

Gluten Intolerant

Overall Rating

Review


Excellent experience with so many options. The piri piri chicken was awesome and the portions were also really good for the price. I was also loved the garlic fries — no cross contamination in fryer! Definitely will be back.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 2 years ago read full review

Celiac

Overall Rating

Review


The waiter was very knowledgeable about Celiac and told me that pretty much everything on the menu that wasn’t obviously gluten containing (like pasta) was or could be made gluten free! The fryer was gluten-free on my visit (the rosemary fries were awesome). Patio has great heat lamps for outdoor dining!

Update - they just installed a dedicated gf fryer!!!

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 2 years ago read full review

Overall Rating

Review


Be careful here. A friend who is also celiac has eaten here several times with no issue and is more sensitive than I am. However, none of the gluten free options are marked on the menu, so you need to discuss options with the server. Like others have said, I was told almost everything is gluten free with the exception of bread items and fried items. The fryer is not dedicated gf as someone else claimed. We were told the mac and cheese was gf without breadcrumbs and asked to verify they could make it with gf pasta. Server checked with the kitchen and said, yes its gf, its made with semolina. Well thats not gluten free. Asked to verify again and we would take it if it could be made gf. It came out and looked like no gf pasta I've ever used. New server, maybe manager, said no way its gf and took it off the bill. That was nice and my non-celiac friend said it was fantastic. I had the buratta and fig which was good and a bowl of soup that was super salty. They said the chicken was gluten free, but kept saying how much butter is used. Honestly, when the kitchen and server both claim semolina is gluten free, I don't really trust anything they put out. The staff apologized and gave us some sorbet at the end, but it's not a place I'd go back to. They did have a good cider on tap and cool atmosphere. I'll give 2 stars since there appears to be some options and its a nice looking place, but hard to trust as a celiac.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

Other


Other Characteristics
  • Good for dairy-free
Updated 3 years ago read full review

Overall Rating

Review


This is my second time trying this restaurant. Both were more or less fails. The first time I was told incorrectly by my server that nothing chicken-focused was GF. Someone reached out to me and corrected that mis-information. So we are a couple of years later, and I wanted takeout. It's a busy place, so I wanted curbside pickup, which is described on the website. So I pull up and call per the instructions. Nooooo, sorry we don't do that. And the website had listed just a couple of things that were GF, but I thought - how is risotto not GF? watermelon salad? So I called. The gentleman yessed me up and down on the phone - yes, everything "except the obvious" is GF - we have all heard that dangerous advice before. And - yes, we will update the website right away, things should be marked correctly on the takeout menu. That has not happened. Anywhoo, we ordered a chicken and the side of risotto, which cost more $66, plus a tip. Both were almost inedibly salty to our tastebuds (especially the risotto), and we are not a particularly low-salt household. So buyer beware on this one.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for takeout
  • Offers online ordering
Updated 3 years ago read full review

Celiac

Overall Rating

Review


had a great experience! they stated “Celiac” versus just “gluten free” to communicate to the kitchen. menu isn’t marked, but they advise what’s safe and what’s not if you state what you’d like. may have just been seasonal but had an entire hard cider menu also!!

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


Great place!! Beautiful atmosphere. Met the manager at the WGBH wine and food fest. He said the owner is celiac and they are used to dealing with food issues. They were outstanding taking my order.

Celiac friendly?

Yes

Updated 4 years ago read full review

Overall Rating

Review


Yummy but very very expensive. They know their gluten free though!!

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Got sick here. I was very clear I had celiacs. Proceed with caution.

Updated 5 years ago read full review

Celiac

Overall Rating

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


The menu is small, but much of it is GF or can be made GF. Lovely and thoughtful service. Very popular so you probably want to make reservations

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


The manager here has celiac- so needless to say, they’re on it when it comes to gluten free dishes. The staff is super knowledgeable and the food is delish. Never had a problem. Highly recommend.

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


The server was knowledgeable and the roasted chicken and cauliflower was delicious

Updated 7 years ago read full review

Overall Rating

Review


Delicious. Excellent service, and very accommodating of my celiac and other allergies.

Celiac friendly?

Yes

Updated 7 years ago read full review

Celiac

Overall Rating

Review


Wonderful food and very accomodating to my gluten free needs. I felt great after eating there.

Updated 7 years ago read full review

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