Review of Breakfast Boutique

8630 Germantown Ave, Philadelphia, PA 19118

Overall Rating

Review


Poor service. Served us gluten after we had discussed the need for GF. Manager was rude and dismissive.

We went here for a brunch date. The place was only half-full but the service was slow for some reason. (It seemed like they were understaffed or some of the staff was brand new and didn't know what to do.) We talked to our server about GF options. She was nice to us but didn't seem to know much about GF and it took quite a while for her to check with the kitchen and come back with an answer on what was safe and what was not. Meanwhile people who came in after us were already eating their brunch while we sat and waited.

We ordered items that were said to be safe. After a good 15 minutes of waiting, about half of our food showed up. One order was wrong... they served my wife the home fries which are NOT GF. We let the server know and she said she'd fix it but then she disappeared for another 5 minutes. Then one of the sides we ordered finally showed up but the home fries were never replaced, and the other side we ordered never arrived.

The icing on the cake was when we were finally frustrated enough to just finish what we got and leave, the manager came over and asked why my wife hadn't eaten the home fries. My wife said they looked delicious, but we didn't order them and can't eat them due to food allergies. The manager just gave her a dirty look and walked away.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Updated 1 year ago

Celiac