Review of Brickhouse Craft Burgers & Brews

The waitress was nice and seemed to understand a little bit about celiac and gluten. She clearly wrote gluten-free on the order and talked to the kitchen before finalizing/taking my order. I ordered the eggscellent burger. They did not have a dedicated fryer so I substituted brussels sprouts without teriyaki sauce for the fries. When the meal came out, my burger had fried onions on it. When the waitress spoke to the chef, he was confused initially and thought they didn’t contain gluten. But then confirmed they did. They were very kind and re-made my burger. When it came out, it did not have the maple sauce on it which I think they figured out wasn’t gluten-free after initially telling me it was. The burger was extremely dry. I had ordered the egg on the burger over-easy, however, it came out over-hard. Had it been over-easy that would’ve helped the dryness a little bit. The brussels sprouts were also a bit of a disappointment. They were made without teriyaki sauce and were gluten-free, which was great. However, there was no seasoning at all on them and they were not crispy so just tasted like plain boiled brussels sprouts. I do think this is just an example of how diligent celiac patients need to be every single time someone else prepares our food. It’s not necessarily good or bad, it just is our reality. I don’t expect everyone to understand my individual dietary needs. However, this may be one place that’s not worth going back for me personally.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor