Bru Burger Bar

My daughter works here. She saw an employee using gluten contaminated utensils with GF food. The employee said that celiac was just a made up disease. She brought it to managements attention and they shrugged their shoulders. Do not eat here because they do not believe celiac is a disease and refuse to follow safety protocols.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Great burgers and gf fries. Salad was good also. We were just specific about what we needed. We’ve gone several times and it’s always been great!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Disappointing after reading the reviews here. Only thing listed on the gf menu were burgers (not all the ones on the main menu) and salads. No sides listed. I had been looking forward to a burger but was hungrier than just a burger. Got a large Cobb salad with chicken instead. Even though they specifically put it in as a gluten allergy, it was delivered with croutons. They brought it back rather quickly, so I assume they lifted the chicken and placed it on a fresh bowl of salad. Luckily no reaction so far, but disappointing and didn’t feel confident eating.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Super good food!! I ordered the gluten free bun & it was pretty good and the burgers are huge!!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Delicious gf burgers and gf French fries. The botanical lemonade was amazing too, I recommend!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good vegetarian options
• Offers outdoor seating

Not sure if we picked a bad day, but they were out of GF buns and said fries are cross-fried so we ended up with a salad and a lettuce-wrapped bun. They brought out the salad decked out in croutons as well, which didn’t leave us confident for the meal. Was really hoping for a burger and fries!

Is there a gluten-free menu?

— Separate gluten-free menu

Ordered my burger and explained I needed a gluten free bun— immediately pointed out the friend onions and checked if would like them caramelized instead. Then offered gluten free safe fries. Brought my food out separately and checked in with me throughout. Felt very taken care of and like I could actually relax over my meal. DEFINITELY go here if you have gluten sensitivity or celiacs!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Waitress rushed us a little bit but I totally understand since it was a busy game night. She assured us there was a dedicated fryer, and I got a butt load of fries and a gf bun for my burger!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Spoke to our waitress about gluten-free menu, she was able to give us one. I ordered the fries since there were other reviews saying they fried them in a separate fryer. Waitress came back and suggested we not to get the fries because they fry them in the same fryer as the onion rings. Just a heads up, maybe something has changed or they didn’t feel like changing fryers that night. It was a Friday night around 7 pm when we went, it was extremely busy

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Offers outdoor seating

Food was great but server said they DONT have a separate fryer for fries so be aware!

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Dedicated fryer for delicious fries! Gluten free bun for burgers and sandwiches.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

We are visiting from out of town and figured we’d try this place out based on reviews and location. We were so pleased with everything. The food was awesome! Really great gluten free buns and fries. Staff was super friendly and helpful. We will definitely be heading back before we leave town!

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer
• Staff is knowledgeable and can answer questions

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for lunch

The waiter was very knowledgeable about what was and wasn’t gluten free, double checked everything and we had no issues. My burger was excellent and the fries were fried in the gluten free dedicated fryer. We will be going back

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Had a delicious Turkey burger on a great bun tonight! I called ahead to ask if the turkey burger patty is GF, it is. I prefer Turkey over beef so I ordered one of the GF burger options and subbed the turkey patty. The bun did not fall apart and the fries were delicious!

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Great food including a dedicated fryer for fries, which are excellent! Very knowledgeable staff about what’s gluten free and not.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dairy-free
• Good for lunch
• Good for takeout
• Good vegan options
• Offers outdoor seating

They have a dedicated fryer, but just told me that they put the fries on a pan after they are fried where they put other fried foods and refuse to do otherwise. She said she wouldn’t eat the fries as a Celiac, which is the whole reason we came all the way here. Bummed.

Went last night before a show for the first time. GF menu is pretty similar to the regular burger menu. Just no starters. I ordered the Garlic Three Cheese burger with fries. The server actually saw that we had GF menus when we sat down and he went to ask about the fryer without us having to ask. He told us it’s a brand new fryer and dedicated to fries.

Burger came out and everything looked so good. GF bun was actually really good. Fries are amazing. I’d eat here again!

Unique burger combos and delicious all around. Separate gluten free menu, dedicated fryer, GF buns, homemade GF ketchup. The GF bun held up nicely! Highly recommend if visiting downtown Cincinnati.

Unfortunately, this restaurant has changed vendors and now no longer has fries as a gf side. The only gf sides are fresh fruit & coleslaw.

Safety Feature Ratings

• Staff is knowledgeable and can answer questions

Is there a gluten-free menu?

— Separate gluten-free menu

Great server, Brendon. GF menu. We are very new to GF life, having celiac. My son had his first GF bun and actually liked it. He also got the chocolate shake and it was delicious.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

The server handed me a GF menu and walked me through the menu! I got burger with a GF bun...fabulous! The bun didn't fall apart either! Fries are made in a separate fryer. Great service and I didn't worry about cc at all!

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Staff is knowledgeable and can answer questions
• Dedicated gluten-free space in the kitchen
• Dedicated gluten-free fryer

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Offers outdoor seating

Gluten free menu upon request. Most all burgers available. Also the waiter asked me if it was an allergy, to which I said yes. He offered me gluten free fries even though not on the menu. Said they have and use a separate gluten free only fryer. Good food and good service. None of the appetizers were marked gluten free.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Ordered GF bun for my burger & was told they had GF fries…. Not sure if the fries got put in the same fryer as non-GF (other reviews said dedicated GF fryer) but there was definite cross-contamination of some sort

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Separate gluten-free menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good