Buffalo Roadhouse Grill

3.0 stars 3.0 out of 5 5 ratings

1980 Niagara Falls Boulevard, Tonawanda, NY 14150

(716) 692-7990
  • User profile picture thumbnail
    1 ratingApril 19, 2015

    After I stated that I was a Celiac and ordered from the gluten free menu (and avoided fries due to a shared fryer), the waitress brought us all a bread basket with a plate for me and no explanation of the bread (it was gluten, but I could have easily assumed it was gluten free since she brought me a plate too). I asked her to take my bread plate away when she came back to check on us, and she said that many people are avoiding gluten but still eat the bread. I think there is a total lack of training here. Don't put unknown bread in front of a celiac. Have some gluten free bread to serve. Train your freaking staff. I won't be back for the gluten free menu, and I regret that we didn't leave. The waitress' clear lack of understanding should have been enough to get me out of there. My mistake. My friends were horrified as was I.

  • User profile picture thumbnail
    5 ratingJanuary 24, 2015

    Great menu with plenty of choices. I think if you have celiac you would need stricter protocols.

  • User profile picture thumbnail
    2 ratingJuly 31, 2014

    I'm giving it 2 stars for our sweet waiter, Chuck; otherwise, they would get 1 star. We ordered the white peach sangria which we should have said, "Never mind" when the bartender poured it from a bag. When the manager finally came over, his comment was, "That's what they serve at Disney." The "gluten free" steak was dry and flavorless. One person in our party was served the wrong entree and another member of our party had to return her food because it was raw. I have never written a poor review until now, so I'm telling you this was pretty bad. Again, the only saving grace was our very sweet and professional waiter. Chuck, find another job at a better restaurant, please.

  • User profile picture thumbnail
    4 ratingJanuary 11, 2014

    They have gf menu with a few things to choose.

  • User profile picture thumbnail
    4 ratingApril 12, 2013

    Great saloon like restaurant. Kids loved throwing the peanut shells on the floor. Lol. Good size GF menu. Ordered a All American Burger and the GF bun was good. Definitely will come back.

Monday
11:00 am - 10:00 pm
Tuesday
11:00 am - 10:00 pm
Wednesday
11:00 am - 10:00 pm
Thursday
11:00 am - 10:00 pm
Friday
11:00 am - 10:00 pm
Saturday
11:00 am - 10:00 pm
Sunday
11:00 am - 10:00 pm

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