Review of Buglin' Bull Restaurant and Sports Bar

511 Mt Rushmore Rd, Custer, SD 57730

Overall Rating

Review


I am not the type of person to normally leave a negative review. I call my losses and move on. However, my husband and I have never felt so ashamed. I called the restaurant on Friday, August 4th around 11 AM to inquire about their gluten free items. They are listed on this app as being a restaurant that caters to gluten free. The bartender that answered the phone did state that there are a few items on the menu that are gluten free. Anyone with celiac knows, that can be a salad, a variety of veggies, baked potato, which we always eat. So, being on vacation, I was wondering if they actually have something different to eat, maybe something normal. When I asked if he could tell me which items are gluten free, he told me, "I have a full bar right now and can't help you." I was slightly put off, so we went somewhere else for lunch. However, my husband wanted to try a beer there today. My children and I came in to meet him for a couple of minutes. While he was finishing his drink, we left to go shop. When we left, the same bartender (my husband asked if he was working yesterday afternoon, and he stated yes) said to my husband, "You can't even get a minute for yourself." (Among other comments) The owner was sitting nearby and heard the conversation (which we know was him because he made comments about the establishment making his blood pressure rise). My husband was appalled at the comments and immediately left. Long story short, I would not recommend this restaurant to anyone that has celiac, or any other food allergy. Obviously, we are a nuisance. Head over to Desperado in Hill City. They were amazing and have a wonderful gluten free chili and buffalo burger. Also, for the bartender that made the comments today, family is never a nuisance to us and for you to put your opinion out there, is horrible service, on top of not being able to take a minute to explain a couple of gluten free items on the menu that you stated you have. Don't answer the phone if you don't have the time for polite customer service.

Celiac friendly?

No

Updated 6 years ago