My wife and daughter have many allergies and dietary restrictions. This is the only place outside of Disney World that my wife feels comfortable eating out at. They are super careful, knowledgeable and use separate preparation areas.
What a great find! I stumbled upon Burger 21 when I saw a Facebook post that they were donating 10% of their sales that day to the Charlotte Celiac Connection. I had an awesome Philly Burger, fries, and a peanut butter chocolate shake - all gluten free and so tasty. The bun was excellent; not small or crumbly, in fact it seemed like a normal bun! They get them from a local bakery. Needless to say, we went back a week later!
This was hands down the best GF place we have ever eaten. The staff was very knowledgeable. There is a separate prep area and designated fryer. The food was excellent also. Absolutely no ill-effects after eating here. Waiting for more of these franchises to open!
Tasty burgers, great GF buns, dedicated frier for yummy fries. Fun variety of GF sauces for dipping in. Separate GF menu.
Had a beautiful seasonal salad just by switching out the dressing. Staff was knowledge and cautious. Salad is made in a separate area.
Great food, gluten free buns and shakes. We've eaten here many times and my wife has never gotten sick.
The sweet potato fries are perfect, so was the shake. Good burger and good bun too. All the sauces are clearly marked and it was so nice to have GF BBQ sauce for the fries! So happy to have an actual GF menu!!! Also, the place was very clean. Nice place to go for a simple meal.
Ate here many times, excellent stag, good food,, very aware of the gluten free options
Delicious food, safe place for celiacs! Read more: http://glutenfreecarolinagirl.com/2014/07/31/restaurant-chain-review-burger-21/
Thank you, Burger 21, for coming to Charlotte! It's so amazing having such a reliable, safe place for celiacs to eat - and your food is good to boot! I eat here all the time. Only place in the whole city that I trust with a milkshake, too. They clean everything and get ingredients for it from a separate cabinet. Eat here - you won't be sorry!
Simply amazing! 1.The staff is GIG trained 2. Dedicated prep station, fryer and grill. They even cover your food if you are with a group and it has to sit for a minute before they bring it out 3. The food is delicious & the GF menu is as big as the regular menu 4. Never gotten sick
Quickly became one of my favorite resteraunts. Amazing food, great customer service, and their gluten free menu is great. Having celiac disease has limited me eating out but I've never gotten sick after.
Burger 21 is spectacular! We have never had a gluten problem, and it's great for a burger fix. And the fries are great too!
Our new favorite place! The GF buns are soft and delicious! The fries were amazing! So wonderful to have GF fries!! They have a totally separate prep/cooking area for gluten free. GIG trained.
Great burgers and Fries. Had no issues. Everything came out labelled GF. We will definitely be back.
This was THE best burger with bun I've ever had!!! The fries were wonderful. The rootbeer and hard cider were gf too. The entire staff was knowledgeable and friendly. My son with celiac was overjoyed. I'm gluten intolerant. Neither of us had any reactions.
GF fries!! Whoohooo!! Burgers are so big that a kids meal was plenty for me. Don't forget to save room for a GF shake. My only complaint is that they're 30 mins away. :)
AMAZING BURGER!!!! I've honestly never had a better burger and it's gluten free...my new favorite place!!!
Good gluten free burgers and fries!! Their sauces are easily labeled, too! I just wish their marshmallow sauce was gluten free!
Large gluten free menu including burgers with gluten free buns, fries, salads, dressings, sauces and milkshakes. Very friendly service and everything was delicious. I highly recommend it!
Delicious burgers. This place takes care to separate and label gluten free, including fries, shakes, and condiments. Gluten free buns available.
Their turkey burger is not gf.
Amazing! They go above and beyond to ensure a safe delicious meal for celiacs. They gf buns and fries are yum!
Great burgers! Nice staff!!
quite good, gluten free bun and fries.
Excellent food and service. My wife, (who has a gluten allergy), and I have eaten here 3 times, and my wife has had no issues with cross contamination at all. They seem to have a good understanding of what the gluten allergy really means, and take it seriously.
Outstanding! Really knowledgeable and careful. Our new favorite burger place.
3 out of 4 in our family are celiac and we have never been contaminated. We eat here every two weeks and have been well taken care of (especially by Jack)! We love Burger 21! One tip that I was too shy to stick to when I was first diagnosed-- always ask for the manager if you need to order gluten free!! Employees often don't care because they are not individually responsible for the mistakes of the franchise. Managers are!!! Once my son was diagnosed with celiac as well, I got over my shyness for his health!
So, I was really hopeful about this place after reading reviews. I don't know if my experience was bad because the cashier that took our order was clueless about celiac. I told her I was celiac and needed GF, then asked her if the fries are cooked in the same fryer basket with breaded food and she proceeded to show me the different size baskets that the fries come in (small, medium, large)... That should've been my first clue. The burger was extremely salty, greasy and undercooked. I woke up later that night hurling my guts up.. :-( I gave it 3 stars because they do have a lot of options that may be safe for a non-celiac.
Loved my gluten free pizza burger and sweet potato fries. I am in the introductory phase of the Autoimmune Protocol (AIP). I have only been to two restaurants in four months. Three hours later and I feel good. I usually have symptoms by now. Good sign that there was no contamination. So glad because the burger was very yummy. I don't think the beef was grass fed, but worth the opportunity to eat out.
This restaurant has a dedicated fryer, a condiment bar with "GF" label on many of the sauces, and a GF bun. I ordered a GF bun with cheese for my 6 year old daughter. They made it after many frustrated keystrokes at the cash register thingy, but they charged me for an adult burger...around $8 I think. The only vegetarian GF option is fries and ice cream.
Great gf buns and fries.
The gf buns were so much better than ones we've had at other local burger places, the option to choose between regular and sweet potato fries was a welcome change from the usual, and all the condiments were very clearly labelled as to whether they were gf as well. The bananas foster milkshake is a new favorite!! Even my almost 4 yr old picky eater enjoyed his food. Highly recommend!
Very knowledgeable about gluten free foods and cross contamination. They have a gluten free menu and clearly label which sauces are gluten free. They also use a separate area in the kitchen to prep gfree food and have a dedicated deep frier. Delicious burgers and fries!
Excellent service and the food is wonderful! I have eaten here twice and had no issues which is rare for me!
So happy to have found this place! My burger and fries were great! I had a mini panic attack at first because I thought I was eating a gluten bun since I'm so used to them tasting like cardboard. I asked the waitress twice to make sure it was GF! It was! And those sweet potatoes fries.. yum! They have a dedicated fryer and kitchen space. I thought for sure I would feel bad the next day but I was fine. No gluten symptoms at all! I can't wait to go back!!
We love Burger 21. As a mom to 3 boys gluten free this exceeds our expectations every time. They have a gluten free menu and the fry sauces are clearly labeled gluten free or not. We love the sweet potato fries here.
I love this place. They have a dedicated fryer and milk shake machine for those that are gluten free. They always make sure to mark the bag for takeout with a gluten free sticker. If you eat there they will ask who at the table had the gluten free option. No issues whatsoever.
Very good gluten free menu.
I am an extremely sensitive celiac and they have yet to make me even slightly sick. I have eaten here monthly since Dec 2014.
My son loves this place. As parents we love it too knowing that they are very mindful of my sons condition
Myself & boys love love burger 21
Gluten free buns, menu and a dedicated fryer. Staff all seemed well trained and made us feel comfortable from the start. They also have a separate grill space for GF orders. Liked having a few dipping sauce options clearly labeled as GF. I'm not sure if it was the manager or owner operator, but he went out of his way to make us feel comfortable and checked on us during our meal as well. Great experience overall and the food was tasty.
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 9:30 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 9:00 pm