Burger 21

5.0 stars 5.0 out of 5 27 ratings

14825 Ballantyne Village Way, Charlotte, NC 28277

(704) 900-5645
100% of 17 votes say it's Celiac friendly
  • User profile picture thumbnail
    5 ratingOctober 21, 2016

    Great attention to food allergy concerns. Dedicated fryer, GF items marked and brought out separately from other food. This is my favorite and safest place to eat a quick and delicious meal!

  • User profile picture thumbnail
    5 ratingJuly 19, 2016

    Wow! That was the BEST cheeseburger I have eaten since 1997! I am amazed at what a difference the bun made! The burger was cooked the way I wanted, not pre-cooked. Burger 21 just made my Top 3 favorite restaurants! Thank you Monica, y'all do a great job!

  • User profile picture thumbnail
    5 ratingApril 06, 2016

    My wife and daughter have many allergies and dietary restrictions. This is the only place outside of Disney World that my wife feels comfortable eating out at. They are super careful, knowledgeable and use separate preparation areas.

  • User profile picture thumbnail
    5 ratingMarch 07, 2016

    What a great find! I stumbled upon Burger 21 when I saw a Facebook post that they were donating 10% of their sales that day to the Charlotte Celiac Connection. I had an awesome Philly Burger, fries, and a peanut butter chocolate shake - all gluten free and so tasty. The bun was excellent; not small or crumbly, in fact it seemed like a normal bun! They get them from a local bakery. Needless to say, we went back a week later!

  • User profile picture thumbnail
    5 ratingJanuary 01, 2016

    This was hands down the best GF place we have ever eaten. The staff was very knowledgeable. There is a separate prep area and designated fryer. The food was excellent also. Absolutely no ill-effects after eating here. Waiting for more of these franchises to open!

  • User profile picture thumbnail
    5 ratingDecember 19, 2015

    Tasty burgers, great GF buns, dedicated frier for yummy fries. Fun variety of GF sauces for dipping in. Separate GF menu.

  • User profile picture thumbnail
    5 ratingDecember 11, 2015

    Had a beautiful seasonal salad just by switching out the dressing. Staff was knowledge and cautious. Salad is made in a separate area.

  • User profile picture thumbnail
    5 ratingDecember 01, 2015

    Great food, gluten free buns and shakes. We've eaten here many times and my wife has never gotten sick.

  • User profile picture thumbnail
    5 ratingAugust 02, 2015

    The sweet potato fries are perfect, so was the shake. Good burger and good bun too. All the sauces are clearly marked and it was so nice to have GF BBQ sauce for the fries! So happy to have an actual GF menu!!! Also, the place was very clean. Nice place to go for a simple meal.

  • User profile picture thumbnail
    5 ratingJuly 20, 2015

    Ate here many times, excellent stag, good food,, very aware of the gluten free options

  • User profile picture thumbnail
    5 ratingJuly 12, 2015

    Delicious food, safe place for celiacs! Read more: http://glutenfreecarolinagirl.com/2014/07/31/restaurant-chain-review-burger-21/

  • User profile picture thumbnail
    5 ratingApril 18, 2015

    Thank you, Burger 21, for coming to Charlotte! It's so amazing having such a reliable, safe place for celiacs to eat - and your food is good to boot! I eat here all the time. Only place in the whole city that I trust with a milkshake, too. They clean everything and get ingredients for it from a separate cabinet. Eat here - you won't be sorry!

  • User profile picture thumbnail
    5 ratingFebruary 01, 2015

    Simply amazing! 1.The staff is GIG trained 2. Dedicated prep station, fryer and grill. They even cover your food if you are with a group and it has to sit for a minute before they bring it out 3. The food is delicious & the GF menu is as big as the regular menu 4. Never gotten sick

  • User profile picture thumbnail
    5 ratingJanuary 30, 2015

    Quickly became one of my favorite resteraunts. Amazing food, great customer service, and their gluten free menu is great. Having celiac disease has limited me eating out but I've never gotten sick after.

  • User profile picture thumbnail
    5 ratingJanuary 03, 2015

    Burger 21 is spectacular! We have never had a gluten problem, and it's great for a burger fix. And the fries are great too!

  • User profile picture thumbnail
    5 ratingSeptember 14, 2014

    Our new favorite place! The GF buns are soft and delicious! The fries were amazing! So wonderful to have GF fries!! They have a totally separate prep/cooking area for gluten free. GIG trained.

  • User profile picture thumbnail
    5 ratingJuly 03, 2014

    Great burgers and Fries. Had no issues. Everything came out labelled GF. We will definitely be back.

  • User profile picture thumbnail
    5 ratingMay 04, 2014

    This was THE best burger with bun I've ever had!!! The fries were wonderful. The rootbeer and hard cider were gf too. The entire staff was knowledgeable and friendly. My son with celiac was overjoyed. I'm gluten intolerant. Neither of us had any reactions.

  • User profile picture thumbnail
    5 ratingMarch 31, 2014

    GF fries!! Whoohooo!! Burgers are so big that a kids meal was plenty for me. Don't forget to save room for a GF shake. My only complaint is that they're 30 mins away. :)

  • User profile picture thumbnail
    5 ratingMarch 09, 2014

    AMAZING BURGER!!!! I've honestly never had a better burger and it's gluten free...my new favorite place!!!

  • User profile picture thumbnail
    5 ratingMarch 06, 2014

    Good gluten free burgers and fries!! Their sauces are easily labeled, too! I just wish their marshmallow sauce was gluten free!

  • User profile picture thumbnail
    5 ratingFebruary 22, 2014

    Large gluten free menu including burgers with gluten free buns, fries, salads, dressings, sauces and milkshakes. Very friendly service and everything was delicious. I highly recommend it!

  • User profile picture thumbnail
    5 ratingJanuary 27, 2014

    Delicious burgers. This place takes care to separate and label gluten free, including fries, shakes, and condiments. Gluten free buns available.

  • User profile picture thumbnail
    1 ratingDecember 13, 2013

    Their turkey burger is not gf.

  • User profile picture thumbnail
    5 ratingNovember 24, 2013

    Amazing! They go above and beyond to ensure a safe delicious meal for celiacs. They gf buns and fries are yum!

  • User profile picture thumbnail
    1 ratingDecember 03, 2016

    12109 Town Center Blvd, Voorhees Township, New Jersey 08043

    waited over 30 minutes still waiting...others waited 45 minutes and left...they were the second people to leave...im goin to leave too...heard the fries were good ...but i have no clue...im out

  • User profile picture thumbnail
    5 ratingNovember 19, 2016

    9664 W Linebaugh Ave, Tampa, FL 33626

    Great gluten free menu- they are up by the register. Shroom burger and fries were very good! They also have gluten free beer (prairie path!). Will absolutely be back!!!

  • User profile picture thumbnail
    5 ratingNovember 04, 2016

    Gulf Coast Main St, Fort Myers, FL 33913

    oh so delicious! the bun is amazing. I had to question if it truly was gf. This is a must visit place every time I am in this area!

  • User profile picture thumbnail
    5 ratingOctober 16, 2016

    4192 Conroy Road, Orlando, FL 32839

    Great food and they are very careful to make sure the food is safe before it comes out to the table.

  • User profile picture thumbnail
    4 ratingOctober 12, 2016

    Gulf Coast Main St, Fort Myers, FL 33913

    Nice Restaurant and nice gf Burger! Only thing to add to the other reviews: It's not a restaurant it is a good and special fast food restaurant!

  • User profile picture thumbnail
    5 ratingOctober 06, 2016

    4192 Conroy Road, Orlando, FL 32839

    Awesome shakes. Amazing burgers. And they have gluten free buns. Amazing. I wish there were near me

  • User profile picture thumbnail
    5 ratingOctober 04, 2016

    7171 Lake Andrew Dr #102, Melbourne, FL 32940

    It is celiac safe. Delicious Angus Burger. it was so good..I felt like I was cheating.

  • User profile picture thumbnail
    5 ratingSeptember 29, 2016

    1601 Town Center Dr S, Lakeland, FL 33803

    Nice casual burger place with good-quality fresh beef and delicious GF buns from French Meadow bakery. Separate fryer, both regular and sweet potato fry options, and the sauces are clearly marked GF, and they are in big containers with pump bottles so low contamination risk. Have eaten here several times with no problems.

  • User profile picture thumbnail
    5 ratingSeptember 19, 2016

    622 Loudon Rd, Latham, NY 12110

    Dedicated gluten free space. Everything came out with a gluten free sticker, too. Have been twice and did not get sick either time. The food here was delicious. I was so happy to order a hamburger that had a bun, and a bun that tasted like a regular bun at that. The burgers were just the right size (not gigantic like some places), and the milkshakes were made to order from fresh ingredients. Sorey Five Guys, but this is my new go to place when in Albany!

  • User profile picture thumbnail
    5 ratingSeptember 12, 2016

    1601 Town Center Dr, Lakeland, FL 33803

    LOVE LOVE LOVE this place!!! The bun is SO good! I even had a free burger and they made it gluten free for no extra charge. HIGHLY RECOMMEND. Even the sauces are labeled for you GF.

  • User profile picture thumbnail
    5 ratingSeptember 11, 2016

    14220 Bradford Green Square, Cary, NC 27519

    great selection and amazing French fries! love this place!

  • User profile picture thumbnail
    5 ratingSeptember 08, 2016

    14220 Bradford Green Square, Cary, NC 27519

    Great GF options...yummy gf buns and dedicated fryer. Food is delicious!

  • User profile picture thumbnail
    5 ratingSeptember 03, 2016

    2451 South University Drive, Davie, FL 33324

    The burger buns are the best I've had. They also have french fries and sweet potato fries that you can order gluten free. They make them in a dedicated frier. I've never gotten sick.

  • User profile picture thumbnail
    5 ratingAugust 29, 2016

    21305 Windmill Parc Dr #160, Sterling, VA 20166

    This is a new location. The food was just as good as always and I didn't get sick at all. I had a pick up order and had trouble finding the place. The owner had them cook new fries for me because the original ones were getting old. I'll definitely be back.

  • User profile picture thumbnail
    4 ratingAugust 23, 2016

    9664 W Linebaugh Ave, Tampa, FL 33626

    Almost always VERY good, but every once and a while comes out too salty! The gf bun is awesome.

  • User profile picture thumbnail
    5 ratingAugust 19, 2016

    5757 Main St #100, Frisco, TX 75034

    Great experience! Gluten free menu, dedicated french fry frier with regular and sweet potato fries. Even the pump sauce bar is labeled which sauces are gluten free. I didn't try the gluten free bun, but the burger and both kinds of fries were delicious! There is even the fancy pick your flavor soft drink machine. I did not get sick. I have found my new go to burger spot!

  • User profile picture thumbnail
    5 ratingAugust 18, 2016

    5757 Main St #100, Frisco, TX 75034

    This place is delicious! They have a gf bun, from French Meadow Bakery, and the fries are cooked in a separate fryer (both sweet & regular)! The gf menu has burger and salad options on it with an option for kids.

  • User profile picture thumbnail
    5 ratingAugust 17, 2016

    622 Loudon Rd, Latham, NY 12110

    I stopped here on my drive from Buffalo to Boston. After terrible luck with food in WNY, this was a very welcome stop. They have a separate menu with quite a few options. I sat at the milkshake bar, and the woman behind the counter explained that there was a completely separate GF area of the kitchen (or perhaps a separate kitchen all together), and her decision to work there stemmed from the fact that she had gluten sensitivity and other food allergies and felt safe at work. I got a plain burger and sweet potato fries, and they were absolutely delicious! I wish I'd had room to try one of their GF milkshakes, because the options looked wonderful! There are multiple Burger21 locations, but none in cities that I frequent. Come to Boston!

  • User profile picture thumbnail
    5 ratingAugust 13, 2016

    Gulf Coast Main St, Fort Myers, FL 33913

    The best burger, fries and milkshake my daughter with celiac has had! Our entire family loved it! The staff made being gf easy πŸ˜€

  • User profile picture thumbnail
    5 ratingAugust 09, 2016

    4192 Conroy Road, Orlando, FL 32839

    Celiac Heaven. Lots to choose from: burgers, buns, fries etc πŸ”πŸŸπŸ˜‹πŸ˜

  • User profile picture thumbnail
    5 ratingAugust 05, 2016

    14220 Bradford Green Square, Cary, NC 27519

    Great selection of gluten free foods! Dedicated fryer for french fries and the milkshakes are made in a separate container. Dipping sauces for fries are clearly marked gluten free. Will look for this chain whenever I travel.

  • User profile picture thumbnail
    5 ratingJuly 28, 2016

    7171 Lake Andrew Dr #102, Melbourne, FL 32940

    GF options are plenty and the burgers are delicious. Gluten free sweet potato fries - so good!

  • User profile picture thumbnail
    5 ratingJuly 22, 2016

    43800 Central Station Dr, Ashburn, VA 20147

    Separate grill, fryer and milk shake maker. A separate server for all GF items. The buns are amazing. Def our favorite burger joint!

  • User profile picture thumbnail
    5 ratingJuly 22, 2016

    14220 Bradford Green Square, Cary, NC 27519

    Okay I have not eaten here yet, but it sounds great. I called to clarify some things: Are the shakes gf? The answer I was given was YES, they can be made gf. Might want to ask more questions, but it sounds good. Secondly, it lists gf beer, but they mean cider - Angry Orchard. I wish they would carry my favorite beer - Red Bridge. The ciders don't really go with food.

  • User profile picture thumbnail
    5 ratingJuly 18, 2016

    622 Loudon Rd, Latham, NY 12110

    Passing through after a nerve wracking weekend in the countryside of northern NY state. Had such a hard time with GF food up there. Hitting me this place on my way home was stellar.

  • User profile picture thumbnail
    5 ratingJuly 18, 2016

    4192 Conroy Road, Orlando, FL 32839

    Amazing!!!!!!!!! They are so careful with gluten free and even put stickers on them to be safe! The milkshakes are safe and delicious. The service is amazing and kind and the burgers are out of this world!!! This deserves way more than five stars, definitely celiac friendlyπŸ˜ŠπŸ˜ŠπŸ‘πŸ‘πŸ‘πŸ‘πŸ‘β­οΈβ­οΈβ­οΈβ­οΈβ­οΈβ­οΈβ­οΈβ­οΈβ­οΈβ­οΈβ­οΈ -Colleen, her daughter

  • User profile picture thumbnail
    5 ratingJuly 17, 2016

    Gulf Coast Main St, Fort Myers, FL 33913

    Love this place, I always know i can safely eat gf here. Wish they had gluten free beer.

  • User profile picture thumbnail
    5 ratingJuly 10, 2016

    622 Loudon Rd, Latham, NY 12110

    Very good fast casual burger place. We went yesterday while visiting Albany from NYC. We had read the good reviews on this app and are so glad they we true! Nice place, separate prep area for GF food and they clearly marked our children's GF food and brought it to our table separately. We had no issues afterwards (and our one daughter is extremely sensitive). It was nice to be able to order GF fries and shakes. Their condiments were also clearly labeled as GF (or not). We will be back next time we visit the Albany area.

  • User profile picture thumbnail
    5 ratingJuly 06, 2016

    9664 W Linebaugh Ave, Tampa, FL 33626

    We have eaten here many times and every time our GF order is treated carefully. Their GF food is amazing and we love having a family friendly place that is so accommodating.

  • User profile picture thumbnail
    5 ratingJuly 05, 2016

    7171 Lake Andrew Dr #102, Melbourne, FL 32940

    The GF burger and fries were hot and delicious. Staff knowledgeable. Will be back. Very safe for Celiacs.

  • User profile picture thumbnail
    5 ratingJune 22, 2016

    622 Loudon Rd, Latham, NY 12110

    All i can say is WOW!! They are amazing here!! My burger and fries were delicious. Every one here is so friendly and accommodating and they treat celiac seriously. They label your food with a gluten free sticker and bring it to the table separately. I can not wait to go back and try all the burgers. No stress -no worry -just enjoy your food here.

  • User profile picture thumbnail
    5 ratingJune 17, 2016

    11777 N Dale Mabry Hwy, Tampa, FL 33618

    Burgers and fries were delicious! Had lots of GF choices. Workers were helpful.

  • User profile picture thumbnail
    4 ratingJune 12, 2016

    2451 South University Drive, Davie, FL 33324

    Staff was knowledgeable. I skipped the fries since I'm paranoid. I don't eat out much at all so this was a leap. Burger was good (not amazing but good), milkshake was delicious. Food was brought out separately and marked. They said they make the milkshake with a separate spindle to avoid cc. Good experience, didn't get sick.

  • User profile picture thumbnail
    5 ratingJune 10, 2016

    12109 Town Center Blvd, Voorhees Township, New Jersey 08043

    Great food and fast service. Safe place for celiacs.

  • User profile picture thumbnail
    5 ratingJune 07, 2016

    3385 Woodward Crossing Blvd #350, Buford, GA 30519

    They cook the burgers to order. Friendly staff and love the fries. The one thing I don't like is the overly processed sauces. Otherwise good eats! The GF bun is the bomb.com.

  • User profile picture thumbnail
    5 ratingJune 05, 2016

    2949 N Federal Hwy, Fort Lauderdale, FL 33306

    Best gluten free bun I've ever had and milkshakes are supremely good.

  • User profile picture thumbnail
    5 ratingJune 05, 2016

    2949 N Federal Hwy, Fort Lauderdale, FL 33306

    Amazing food!! Hamburger on a bun and French fries a celiac's dream. A must go!

  • User profile picture thumbnail
    5 ratingJune 03, 2016

    4192 Conroy Road, Orlando, FL 32839

    The sweet potatoe fries were delicious as well as the burger/gf burger. the chocolate peanut butter shake was super yummy and the staff was proud to serve me. they even brought out my burger separately and told me how my food would be prepared.

  • User profile picture thumbnail
    5 ratingMay 28, 2016

    43800 Central Station Dr, Ashburn, VA 20147

    Excellent burgers and fries prepared separately. Very aware of GF and warn you about everything, even the shakes.

  • User profile picture thumbnail
    5 ratingMay 24, 2016

    622 Loudon Rd, Latham, NY 12110

    It really doesn't get much better than this for a gluten free burger. Hands down one of my favorite places to get a burger since I found out I had a wheat allergy.

  • User profile picture thumbnail
    5 ratingMay 23, 2016

    3385 Woodward Crossing Blvd #350, Buford, GA 30519

    Great burgers! Nice staff!!

  • User profile picture thumbnail
    5 ratingMay 19, 2016

    622 Loudon Rd, Latham, NY 12110

    Amazing! A celiac dream!

  • User profile picture thumbnail
    5 ratingMay 18, 2016

    2949 N Federal Hwy, Fort Lauderdale, FL 33306

    quite good, gluten free bun and fries.

  • User profile picture thumbnail
    5 ratingMay 16, 2016

    1601 Town Center Dr, Lakeland, FL 33803

    Great GF menu. Have a separate area to prepare the GF meals and are very knowledgeable. Highly recommend. One of my go to GF restaurants.

  • User profile picture thumbnail
    5 ratingMay 15, 2016

    14650 South La Grange Road, Orland Park, IL 60462

    Excellent food and service. My wife, (who has a gluten allergy), and I have eaten here 3 times, and my wife has had no issues with cross contamination at all. They seem to have a good understanding of what the gluten allergy really means, and take it seriously.

  • User profile picture thumbnail
    4 ratingMay 13, 2016

    14650 South La Grange Road, Orland Park, IL 60462

    Love how Gluten free friendly they are. They have 10 sauces you can dip your fries in or add to your burger. The beauty is they are clearly marked GF so you know what is safe. The best part is 7-10 ARE GF!

  • User profile picture thumbnail
    5 ratingMay 05, 2016

    11300 Medlock Bridge Rd #350, Johns Creek, GA 30097

    Outstanding! Really knowledgeable and careful. Our new favorite burger place.

  • User profile picture thumbnail
    5 ratingApril 29, 2016

    11777 N Dale Mabry Hwy, Tampa, FL 33618

    3 out of 4 in our family are celiac and we have never been contaminated. We eat here every two weeks and have been well taken care of (especially by Jack)! We love Burger 21! One tip that I was too shy to stick to when I was first diagnosed-- always ask for the manager if you need to order gluten free!! Employees often don't care because they are not individually responsible for the mistakes of the franchise. Managers are!!! Once my son was diagnosed with celiac as well, I got over my shyness for his health!

  • User profile picture thumbnail
    1 ratingApril 23, 2016

    43800 Central Station Dr, Ashburn, VA 20147

    Unfortunately, for me I got glutened after eating one of their burgers.

  • User profile picture thumbnail
    4 ratingApril 23, 2016

    7171 Lake Andrew Dr #102, Melbourne, FL 32940

    So, I was really hopeful about this place after reading reviews. I don't know if my experience was bad because the cashier that took our order was clueless about celiac. I told her I was celiac and needed GF, then asked her if the fries are cooked in the same fryer basket with breaded food and she proceeded to show me the different size baskets that the fries come in (small, medium, large)... That should've been my first clue. The burger was extremely salty, greasy and undercooked. I woke up later that night hurling my guts up.. :-( I gave it 3 stars because they do have a lot of options that may be safe for a non-celiac.

Monday
11:00 am - 9:30 pm
Tuesday
11:00 am - 9:30 pm
Wednesday
11:00 am - 9:30 pm
Thursday
11:00 am - 9:30 pm
Friday
11:00 am - 10:00 pm
Saturday
11:00 am - 10:00 pm
Sunday
11:00 am - 9:00 pm

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