Review of Cafe e Dolci

270 NJ-23, Franklin, NJ 07416

Overall Rating

Review


Let me just start out by saying that I've been coming here for years and have never ran into any issues. The food has been great and I hadn't gotten sick from it. It's one of the few places in the area I feel safe.

HOWEVER, my partner and I went today for lunch and all seemed well to start. It was stated that my order was a gluten allergy and was informed it would take a little longer to cook, which is no issue. After waiting 15 minutes for our order, we were informed that they would not accommodate my allergy and asked that I downgrade it to a preference. The reasoning we were given was that they were busy with it being Sunday. If I still insisted on an allergy order, it could be over an hour until I'd see my food and ultimately they were unwilling to take any measures to make food for me. To say we were shocked is an understatement. I have never had anything close to this happen since being diagnosed 6 years ago. They did provide a refund but be assured we will no longer be returning.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Safety Feature Ratings
  • Dedicated gluten-free space in the kitchen
  • Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 11 months ago

Symptomatic Celiac