Review of Cafe Ono

19-3834 Old Volcano Rd, Volcano, HI 96785

Overall Rating

Review


This was one of the worst experiences I have ever had at a supposedly gluten free restaurant. I ordered off the section of the menu that was labeled as gluten free. They brought my meal out and it had bread. I asked if the bread was gluten free and they said no. They did not replace the salad that the bread was touching until we asked. An employee (not our waitress) then yelled at me for not letting them know I had an allergy. I responded that I had ordered off the gluten free section of the menu to which I was told I should have read the entire menu ( the non gluten free section) and known that everything comes with bread. She then proceeded to tell me that I was wasting food. I have never in my life had an experience that I would describe as truly terrible service until now. After the entire exchange I no longer felt welcomed or safe eating the food listed on their "gluten free" menu so we left without even eating. You couldn't pay me to go back.

Celiac friendly?

No

Updated 5 years ago

Celiac