This was our first visit. I wanted to come here because of other reviews boasting the gluten free options on their menu. The have a gluten free bagel and several other pastries. We stopped in to get bagel sandwiches to go. It was fairly busy. It took around 40 minutes for our order. I did hear staff telling those ordering that it would be a 30 minute wait for food (this is around 30 minutes into our wait). If I would've been given the same FYI, then I wouldn't have ordered. They are either understaffed or always that busy. I'm not sure. If there's an order ahead/online option that would certainly be something to try. I asked the employee taking our order to please inform the kitchen staff that I have Celiac disease and that it's important that my food is gluten free. I also asked her to ask the kitchen to take precautions such as changing gloves and using new utensils. She seemed bothered by the request and didn't acknowledge it with a response. The food itself was good! I wouldn't come here again. It's not worth the 40 minute wait and I'm not confident in cross contact safety.
— Not very
— Gluten-free items are marked on the main menu
— Some
— Good