Review of Camp Umpys Bagel & Stuff

622 Main St, Honesdale, PA 18431

Overall Rating

Review


My order was taken by the elder of two women who were both working the counter during lunch. In my original order of a Camp Club, I asked what their GF options were for that item. After the options were given, I decided to have it on a GF tortilla. When I was first served, the tortilla looked suspicious. I decided that I should ask for confirmation that my wrap was made GF. In response, I was rudely told I never ordered a gluten free wrap by the younger woman working the counter (who wasn't even at the counter during our order, as she had briefly went into the kitchen). The elder woman said nothing in my defense. I understand that mistakes happen, so I asked politely for a new wrap with a GF tortilla. The younger woman (who appeared to be in charge) brought me my GF wrap and didn't bother speaking a word, even after I apologized for any confusion and thanked her for the re-make. The portion of the GF wrap was HALF the size of the non-GF wrap I was originally given (the tortillas were comparable in size). The wrap was quite tasty, the only reason I gave 3 stars. Poor customer service and a much smaller portion on a GF wrap for the same price as a flour wrap are not acceptable.

Updated 7 years ago