Review of Candelari's Pizzeria

2617 W Holcombe Blvd, Houston, TX 77030

Overall Rating

Review


Worst experience I have had at a restaurant in any capacity in a long time. I will leave the wait time until the end of this review. Sat down about 1 pm for lunch after a 15 minute wait I finally got the chance to let the waitress know that I had Celiac disease and that I have to be gluten free, she spoke about the owner that had Celiac and that they were very careful. We ordered a gluten free pizza and gluten free focaccia. We orders our boys pizzas right when we ordered drinks. We got drinks 30 minutes in and only got the pizzas after I went inside to complain at 40 minutes. Finally,50 minutes after order my pizza shows up and it is not gluten free. I complained to the manager and our waitress proceeds to lie to him like we never had a conversation and says we didn’t ask for gluten free. The restaurant was not busy, the bathrooms were not clean, and the wait staff is not attentive to gluten free clients. Whoever the owner is that has Celiac disease I hope you see this because they are going to make people sick. Horrible dining experience and not a safe place to eat for Celiac folks. ZERO STARS!!!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Updated 1 year ago

Celiac