Review of Capitol Waffle Shop

1110 E Main St, Richmond, VA 23219

Overall Rating

Review


I ordered DoorDash from here, specified a gluten allergy, then called to make sure they knew. When my order arrived, my waffles had captain crunch crushed up all over it. This is obviously not gluten free and thankfully I knew this and did not eat it. I tried getting a refund but the restaurant handed me off to DoorDash as “there was nothing they could do” even though they still got paid for messing up. DoorDash denied my request as I didnt have proof. A waste of $25.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Poor

Updated 2 months ago

Symptomatic Celiac