Review of Carrabba's

1954 13th Avenue Drive SE, Hickory, NC 28602

Overall Rating

Review


Sadly, this place is not Celiac safe. I've been to many different locations since Carraba's is my favorite italian restaurant, and this one gives them a bad rep.

I made the server aware that I had a "gluten allergy" (celiac). Ordered the chicken bryan with gluten free alfredo, and a side caesar salad with no crutons. She brought our salads out and mine seemed fine. I started to eat, and then I bit into a small piece of a cruton.

It definitely caught me off guard because I haven't been served gluten, much less eaten any, since being diagnosed with Celiac Disease. it made me extremely upset knowing I'd end up being very sick later on due to the carelessness of the kitchen staff. The manager apologized but didn't seem sincere. I would have told them to keep my food had my husband not told me I needed to eat.

My alfredo ended up being extremely bland, and my chicken was still raw halfway through eating it. I didn't say a word because I was just ready to go. Got the bill and they didn't compensate me for anything. The manager actually came by wanting to know how my entree was and I just said "fine" when I should have just given her a piece of my mind.

I will never return to this location. They don't give a damn about gluten intolerant customers, and their food is just not up to par with the rest of the chain. I'd say it definitely needs new management.

Updated 7 years ago

Celiac