The style is kind of like chipotle where you walk through the food-bar and tell the person preparing your bowl which items you want. The other reviewers seem to think there may be some cross-contamination risk, so maybe go look at what the bar looks like before ordering to be on the safe side. But for me, I've ordered here quite frequently and never had issues. I use the cava app, which you can set to tell you which items CONTAIN GLUTEN (pita crisps, falafel, spicy falafel, and some things that don't go in the bowls - pitas, pita chips, dessert items). The app also has discounts/points if you're signed in. I do worry that they might outright give me pita crisps when I didn't order them, so I always look through my bowl before eating. Obviously, you won't be able to see if something just rubbed against your food or used a shared surface, but so far I haven't gotten sick from cava, leading me to believe that there isn't much cross-contamination the times that I ordered. I personally feel safe enough eating at cava. There's a lot of variety, and tasty/healthy options. Good portion size for the price.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent