Review of Charbar Co. Burgers & Sushi

DO NOT GO HERE! Hostess, waiter, and even the manager were not knowledgeable about gluten allergies at all. I ordered 2 sushi rolls (the lox and the over the rainbow rolls). We stressed my allergy and the waiter said he would put it in with a severe allergy noted and ensured they could handle making it gluten free. About half way through eating the over the rainbow roll, I noticed a white sauce. The menu didn’t list a sauce came with this roll at all. When we asked the manager about it he said “oh it might be the jalapeño ranch that does have gluten in it…sorry about that” and then tried to walk away. When we called him back and told him I would become extremely ill if it had gluten he decided to go get another manager. The other manager said it’s a mayonnaise that they put on all their sushi rolls. No where on the menu did it ever list a mayonnaise. The second manager even admitted that he didn’t even know that it was in all of the rolls. We felt super unsafe and they couldn’t give us a solid answer of what the sauce was. Then started to think how terrible that would have been for someone with an egg allergy who ate their sushi unknowing that put mayonnaise on all of it. Overall, totally unprofessional and such a terrible experience being told “you might have just had gluten…sorry.” I will never come back here.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None