Charlie Riedel's

2 recent ratings
$ • Restaurant
Reported NOT to have a gluten-free menu, but gluten-free options are available
Reported GF menu options: Bread/Buns
Safety Rating
2 ratings

As rated by the community

3140 Co Rd 10
Canandaigua, NY 14424

Most Recent Reviews


Celiac

Overall Rating

Review


Beware cross contamination here! I ate a burger and was sick within the hour. EDIT: I was very ill for 2 days and still recovering after 3 more after eating here. If you are celiac, or very sensitive I would recommend that you avoid this place! I'm not sure why they are on this app at all.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much/None

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Updated 7 months ago read full review

Overall Rating

Review


First of all, Charlie's has a dedicated Gluten Free fryer! Second, they have Gluten Free bread to substitute a gluten roll and there is no extra charge! Third, their hot sauce is Gluten Free. And fourth and most importantly, the staff is trained about Gluten allergies. This is good as we Celiacs have been told to use the word allergy in restaurant settings. They seem to be knowledgeable or will ask the cook if they are unsure about whether or not the food is Gluten Free. Cooks and servers change their gloves when dealing with Gluten Free food. I felt very safe and comfortable eating at Charlie's. Good job to Charlie's!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings
  • Dedicated gluten-free fryer
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
Updated 11 months ago read full review

Overall Rating

Review


Told them I had an allergy and was told they could accommodate me. I had a milkshake and sandwich and got sick. Noticed after I started drinking my milkshake that they use the same container and scoop for the cookie dough as they did everything else. Don't trust this business and the service was rude. Get better employees rather than young kids who don't care about your business.

Updated 6 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Reported to have a dedicated fryer
  • Bread/Buns

Categories

  • Dinner
  • Kid Friendly
  • Lunch
  • Restaurant
  • Takeout

Photos


Add a photo

More Info