Review of Chick-fil-A

Here is how I order here, because with so many people and a new one each time it can be confusing but they have great protocols if you are assertive and patient. I order my food separately from my family’s (because they prefer to eat gluten here). This avoids any risk of cross contamination and one time when I specified gluten free they gave the kids grilled nuggets instead of fried. Since I have begun ordering this way I haven’t had an issue. I usually order my family’s on the app for pickup inside and then mine I order at the counter or drive thru only. I say “gluten allergy” (there is a button but sometimes they will just write it in and to change gloves), and then after they hand me my food I ask again “this is for a gluten allergy, did they change their gloves?” They usually go ask to make sure and say yes. It always takes a bit longer to get my food but I smile and am grateful and patient.

I order the grilled sandwich on a gluten free bun (comes separately and you have to put it together) and fries.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent