Chick-fil-A

I’ve been here probably 6-7 times without any issue and was excited to find a fast food that worked well for gluten free.

However today I found a piece of bun/bread in my grilled nuggets. The manager claimed it was impossible as the grilled nuggets are prepared so far away in the kitchen from their bread items. However, some of my pieces of chicken looked like they had cut up a grilled chicken patty that would be on a sandwich.

I have no idea how it would get in there… I always flag my order with a wheat allergy. I would just exercise caution if you go to this location. (Have had zero problems with the fries, they are fried separately)

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Ordered a Grilled Chicken sandwich meal with a GF bun. The lady taking my order asked if it was for an allergy, and after saying yes told me that they would make sure to change their gloves. Bun came individually wrapped to minimize cross contamination. Overall great experience. Fries are even labeled as GF on their menu.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Is this the Fort Union location? This seems to be the closest one, but the address is different? Anyway, this review is for the Fort Union branch. I’m celiac, and I’ve had great luck at every Chick-fil-A I’ve tried till now. I stick to the Market Salad (sans granola and nut toppings), waffle fries, and frosted lemonade, and I always start my order by asking them to flag my food for a gluten allergy. Well, I just got halfway through my fries and found three chunks of breaded chicken right in the middle of the carton. So now all I can do is pray.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

I was at the Fort Union Chick-fil-a, but that doesn't seem to be in this system. It took 5 employees including the manager to try to figure out how to charge me for a gf bun, and they never did figure it out, just charged me for regular. Three people asked me if I "really needed" gluten free. I guess I could have just gotten no bun but at that point, might as well grill my own chicken. I definitely had a reaction, but I'm not sure if it was the grilled chicken sandwich or maybe just that their fries weren't actually in a dedicated fryer like they said. Would not recommend. Try Cubby's instead - it's really close and has great gf salads.

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

Not friendly to celiacs and people

Celiac friendly?

No

Love this location! They take good care of me and my husband every time we come - rush or deserted, dine in or drive through. I love that ALL their fries have a dedicated fry fryer. We tend to get the grilled nuggets and side salad, then make our own chicken salad. But they also have GF buns that come in plastic wrapping (not syran wrap, and actual package) for the grilled chicken sandwich. Some of their shakes are GF, including the seasonal peppermint (but check each year in case that changes!).

Celiac friendly?

Yes

They offer GF buns!!!!!!

Celiac friendly?

No

Gluten free nuggets are just OKAY. More like cut up pieces of chicken breast. What is nice is thier waffle fries are cooked in a different dryer than thier breaded items.

The multi grain GF bun is a 9 in the gluten free world. I got the grilled chicken club and waffle fries. Both taste really good and so far so good on contamination.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

I have eaten here many times. I have found Chick-fil-A to be a very good gluten-free venue, however, If you have Celiac disease you must tell the cashier that the order is an allergy. Most places will automatically assume that GF is a diet preference and not use safe handling. They are trained in allergy handling and this is what they look for when working.

How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Safety Feature Ratings

• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked
• Food comes out flagged or marked gluten-free

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other Characteristics

• Good for breakfast
• Good for brunch
• Good for dairy-free
• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Offers delivery
• Offers online ordering

This Chick-fil-A is one of my favorite fast food restaurants in the area since it has a gluten-free menu.

This establishment offer grilled nuggets, grilled filets, gluten-free buns, lettuce wraps, french fries (made in their own fryer), fruit, kale salad, and other larger salads which you have the option of putting grilled nuggets on and customizing to your liking.

The cashier will communicate to the kitchen if you tell them you have a gluten allergy by having the kitchen team member change their gloves.

How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings

• Dedicated gluten-free fryer
• Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
• Staff is knowledgeable and can answer questions
• Staff will clean kitchen space or change gloves if asked

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Not Much

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Dog friendly
• Good for brunch
• Good for dinner
• Good for kids
• Good for lunch
• Good for takeout
• Good selection of healthy options
• Good vegetarian options
• Good with other allergies
• Offers delivery
• Offers online ordering

As a celiac I would definitely not recommend this location! I also have DH and got an awful rash after eating here. I would give it a zero safety rating if that was an option. Should have known it wasn’t safe when I was handed my food and asked if it was gluten free and he didn’t know. Most likely haven’t trained the staff about cross contamination. I assumed better from chick fil a. Your meal and service was definitely not my pleasure.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How would you rate the taste and quality of the gluten-free food you tried?

— Below Average

The staff warned against ordering even the grilled chicken and waffle fries because of cross-contamination. They offered me potato chips - LOL! 🤷🏼‍♀

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— Gluten-free items are marked on the main menu