I do not like the new grilled nuggets. Maybe mine were a bad batch but when I attempted to talk to the staff about it they ignored me and told me they were good.
Went above and beyond to insure my meal be gluten free. The left side of the shop is dedicated allergen friendly. They have a dedicated frier for French fries. They changed gloves to handle my food. When the bag came it had a red flag on it indicating it was gluten free. My daughter had her first ever kids meal.
I had a great experience at this restaurant! We told them at the counter that we had a gluten allergy and they immediately made a note on our ticket. They changed gloves and washed hands and only one person was in charge of our food. The ultimate test, I did not get sick and I am extremely sensitive to cross contamination! I had the grilled nuggets and fries (separate fryer). Love Chick Fil A!!
If you look on the Chik Fil A website they clearly state what is Gluten Free and what is not. We have never had a problem eating at a Chik Fil A restaurant and our family is very sensitive to Gluten. This location has always been clean, the staff is friendly and it is a fine alternative to other fast food establishments.
The Archer Road location is GREAT about being Celiac Friendly but we've had horrible luck with the one at the Oaks Mall. They have messed up our orders 3 times including giving my son with Celiac Disease breaded nuggets when we ordered grilled chicken and telling me they "Red Flagged" order so they changed gloves etc to keep him safe! Don't go there but staff and management at Archer location is thankfully 180 degrees from the Oaks Mall staff and have always taken good care of us.
I have never had an issue with the grilled nuggets or the new baked potatoes and I always get lemonade or tea. I have had reactions after the regular grilled chicken and fries, which they claim are GFree and are not cooked in same oil as fried products. Also, I risked a vanilla milkshake once and got glutened, website also claims this is GFree but too many Oreo cookie crumbs around that mixer! So be careful. Also, this location is bad about giving me the wrong food, so check your bag before driving away at the drive threw.
Chickfila is a go to for us for fastfood when traveling. The one at Riverview is where we dine at home. The management there have correctly trained their employees. We tell them it is a gluten allergy (I know ...celiac really but) and ask them to always change their gloves and prepare separately. They always do. I have kids and teenagers, and they like to eat out or go with their friends. My daughter and I are very sensitive to cross contact, and they always have done a great job! We enjoy their salads, grilled nuggets and my favorite is their grilled chicken club sandwich ordered as a wrap. Their fries are great! Separate fryers for their fries and separate pressure cookers for their grilled chicken. Enjoy.
This is the worst chick fil a - I had a coupon for free nuggets and they wouldn't sub the grilled for the fried, which are obviously not safe. Even talked to a manager who was supremely unhelpful. Go a couple miles down the street to the one at long beach towne center; they subbed no problem and actually care about making their customers happy.
Do not eat chickfila if you have celiacs. The grilled chicken nuggets are not gluten free. Don't make the mistake that I did. Ate the grilled chicken nuggets and broke out in hives that would not go away. I had to see my doctor to get medication to get my hives to go away.
Do not eat if you have celiacs.