Permanently Closed
Chicken Guy!
38 ratings
$$ • Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Bread/Buns, Fries, Sandwiches
Safety Rating
32 ratings
As rated by the community
727 Parkway
Gatlinburg, TN 37738
Collections
In 4 Public Collections
Most Recent Reviews
Review
Temporarily clo sed until spring
Review
Good experience and very knowledgeable staff. The gentleman taking orders made sure the kitchen knew I was a celiac to avoid any chance for cross contamination. Fries and chicken were good and lots of sauce options!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
I couldn't see in the kitchen as to their practices. They did not have grilled chicken or gf buns available (sold out), only french fries. Went out of our way to give it a try, pretty disappointing.
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Not Much/None
How would you rate the taste and quality of the gluten-free food you tried?
— Average
Photos
Tips
Avoid if you are highly sensitive. They don’t care about the allergies.
11 months ago
More Reviews
Review
I loved the selection of gluten free sauces. They have a seperate frier for gluten free fries. My grilled chicken tenders were good and the seasoned fries were great. My husband really liked their fried chicken tenders. I'd highly recommend stopping here if you're in Gatlinburg.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free space in the kitchen
- Dedicated gluten-free fryer
- Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
- Food comes out flagged or marked gluten-free
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for corn-free
- Good for dairy-free
- Good for dinner
- Good for kids
- Good for lunch
- Good for peanut-free
- Good for soy-free
- Good for takeout
Review
Andrew was extremely helpful and explained what was gluten free. I have Celiac and haven't had a reaction.
Food was amazing and there was so many choices for sauces! Would definitely eat here again!!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Andrew greeted us and took my order. He was extremely knowledgeable and very helpful. I had grilled chicken strips with two sauces (19 GF sauces!). Also had the fries, which are in a dedicated fryer. Excellent experience! Will be back!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
- Dedicated gluten-free fryer
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Was able to get grilled chicken and a GF bun with any sandwich. The Buffalo and buttermilk ranch sauces were top notch, and the fries with seasoning were great.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
- Food comes out flagged or marked gluten-free
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for kids
- Good for lunch
Review
Andrew helped us out and has personal experience with allergies. His awareness has given anyone who comes here the peace of mind that the food is handled with care. We are very grateful for this.
Safety
Is ALL the food in this establishment gluten-free?
— Yes, the establishment is dedicated gluten-free
Quality & Quantity
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
I'm so sorry to say, the grilled chicken was dry as sawdust. The fries were good. The tables were dirty, though at the moment they weren't busy. I later saw the cook come out and wipe the tables off. The staff was very friendly. I told the manager reluctantly how dry the chicken was. He offered a full refund without me even asking since I was unable to eat the chicken. Maybe it was just an off day.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Poor
Review
Given the huge crowds in Gatlinburg in early October this was an unexpected and welcome find. Ate here twice while in Gatlinburg after cycling in the park and building up a huge appetite. The fries are solid and fried separately. The sauces are definitely the highlight. Most are GF. I got a 3 piece grilled tenders the first day and a sandwich (Udi's bun) the second day. As fast food goes this was tasty, cheap, and reasonably safe.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Amazing Experience! The individual taking the order was very knowledgeable about cross contamination and was amazing. I had delicious chicken, sauce and fries and felt so safe! Will absolutely be going back!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free space in the kitchen
- Dedicated gluten-free fryer
- Other dedicated kitchen equipment (oven, toaster, pots, pans, utensils, etc.)
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
- Food comes out flagged or marked gluten-free
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dinner
- Good for kids
- Good for lunch
- Good for takeout
- Good selection of healthy options
- Good with other allergies
Review
Food was delicious. Sauces are marked gf. French fries are cooked separately. Grilled chicken strips are gf and they offer gf buns for sandwiches.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
The grilled chicken was dry and bland. It was NOT gluten free and I had a very hard reaction.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How much of the menu is available gluten-free?
— Not Much/None
How would you rate the taste and quality of the gluten-free food you tried?
— Poor
Review
Do NOT eat here. The “gluten free” options made us break out almost immediately. The staff were absolutely not confident about the food and were a little annoyed about us asking. The menu says it has gluten free options… just stay away.
The food itself was dry and tasteless. The gluten free options are an afterthought. 0/10
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Not Much/None
How would you rate the taste and quality of the gluten-free food you tried?
— Poor
Review
Yes there are gf options. Grilled chicken, gf buns, fries. Most sauces were gf.
However… the quality was mediocre at best. Chicken was quite dry. Fries were decent. The price was kind of high for the foods quality.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Below Average
Review
unfortunately i was served gluten here after specifically asking for gluten free. i even asked about the fryers. i was assured 3 times during ordering i would be fine. took three bites and knew i would not be fine. chef came out to the table to confirm i was served gluten. i would’ve loved to leave a good review like everyone else but i spent the rest of my day in my cabin and a whole day of my vacation was lost. i understand being busy and just wanting to get through the line but no exaggeration i was lied to by the person i ordered with and it had grave consequences for me. truly and utterly frustrating and disappointing.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Not at all
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Average
Review
The legends are true. Andrew and the rest of the staff were extremely helpful in making sure my bowl and chicken strips were gluten free!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
We ordered grilled chicken sandwiches and fries which were both so good. Sauces are clearly marked on the wall all but 3 were gluten free. The seating is tough which was the only downside of this place you need to claim your table as soon as someone gets up and most people leave crumbs on the table and seat.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Safety Feature Ratings
- Dedicated gluten-free fryer
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
The coke came out to talk to me personally to get everything perfect. Also substituted some things to. Great food!! Make sure you ask for what if gluten free
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Had a pretty good meal here yesterday. The chicken is fresh - tender and juicy. I had a grilled chicken sandwich on a gluten free bun (Udi’s). But they didn’t toast the bun so it fell apart. I asked for no pickles on my sandwich and got them anyway. Sauces are good - most all are gluten free. I tried the buttermilk ranch and the avocado crema and both were tasty. The fries were great. Crispy and well seasoned. The staff is well versed in gluten free prep and bag everything separately. Aside from not toasting the bun (gluten free 101) and not leaving off the pickles, I left full and happy. No reaction and I felt safe due to precautions the staff takes. Good place to stop if you need gluten free in Gatlinburg.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— No gluten-free information on the menu
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
I ordered a grilled chicken sandwich on a GF bun. My sandwich came out 30 min later. My family had already finished their meal by the time they brought out my order. The restaurant was also dirty. No one had cleaned the crumbs off of everything in a while.
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
Fantastic service from Andrew he tells you how they go to work to serve gluten free.
Top team
Safety
Is ALL the food in this establishment gluten-free?
— Yes, the establishment is dedicated gluten-free
Quality & Quantity
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Very knowledgeable about gluten free and very helpful! Fries are all fried separately
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
So safe for my Celiac husband. Andrew took our order and at the mention of Celiac he took us through the whole process and was very thorough. Fries are separate fryer and grilled chicken was handled with fresh gloves and even bagged separately from any other gluteny meals. Get the curry mayo! Yum!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free fryer
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
- Food comes out flagged or marked gluten-free
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dinner
- Good for kids
- Good for lunch
- Good for takeout
Review
Andrew took our order, when I said gluten free. He immediately put allergy and gluten free 2x in his computer. He said fries are cooked separately. The person who would cook our food washes their hands and changes gloves. He told us the 3 sauces to avoid. I had the 5 piece grilled chicken combo and loaded fries.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free space in the kitchen
- Dedicated gluten-free fryer
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dinner
- Good for kids
- Good for lunch
Review
Separate handling of GF food and staff very knowledgeable. Dozens of sauces to choose from.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
I mentioned gluten free and the cashier went in depth on how the kitchen staff takes precautions. I felt very safe eating there. The fries were good but my grilled chicken tenders were dry and tough. I wasn’t impressed with them at all. I went with four non-gluten free people and they didn’t like the regular breaded chicken tenders either.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Not Much
How would you rate the taste and quality of the gluten-free food you tried?
— Poor
Review
They were so amazing when I mentioned having Celiac. Took the time to change gloves and be sure that I was completely comfortable. Food was absolutely delicious! I highly recommend this restaurant for the whole family! My crew is not celiac and they wanted to go back for dinner it what so good!
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
Love chicken guy! All but 2 or 3 dipping sauces are gluten free. I always get the grilled tenders and fries (serve the tenders on a stick!)
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
Staff was knowledgeable and marked ticket with gluten allergy. All sauces, except 3, are GF. They have a dedicated fryer for fries. I got the 3 grilled tender combo with fries and drink, along with Curry Mayo and Nashville Honey Hot sauces. The Curry Mayo was my favorite of the two delicious sauces. The grilled tenders were small, but tender.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
Love the Fries that were prepared in their own dedicated fryer. Lots of choices for dipping sauces the grilled tenders were over cooked but still a solid 4 stars (for flavor and quality) and 5 hearts as I felt very safe eating there (I write my reviews no sooner than 5 hours afterward to make sure no health issues happen AND so I can assess my behavior sometimes my family contributes to contamination)
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
I really enjoyed the Mexican street corn salad with grilled chicken!
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
My husband (a Celiac) ordered the grilled chicken strips and said they were delicious! The sauces are awesome, and all but 3 are gluten free. We recommend the cumin lime mojo.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
- Dedicated gluten-free fryer
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dinner
- Good for kids
- Good for lunch
- Good for takeout
Review
Good food and they explained what all was GF. Will go back!!
Quality & Quantity
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Good
Review
First time visit. Cashier pointed out what could be made GF and that most of the sauces are GF. Got a grilled chicken tender combo and enjoyed the flavor and the fries! It was basic but delicious! The cashier said he would not on ticket that it was for GF. Two hours after lunch and I feel fine.
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Review
A good, quick and easy spot if you’re out and about on the Strip. Grilled chicken tenders are GF as well as all but three sauces. Fries in a dedicated fryer. My order was brought out incorrectly at first (fried not grilled chicken) but they fixed it in less than two minutes, fresh fries and all! Suggest the special sauce and Nashville hot honey.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Somewhat
Safety Feature Ratings
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
- Dedicated gluten-free fryer
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for dinner
- Good for kids
- Good for lunch
- Good for takeout
Review
Very good experience here. Gave the cashier my order and informed him of my allergy. He noted it in my order and then physically went to the back and told staff there was an allergy order. I believe they took reasonable precautions and I've had no noticeable side effects.
The grilled chicken tenders are delicious and juicy. Almost all sides are gluten free and those that aren't are labeled.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free fryer
- Staff is knowledgeable and can answer questions
- Staff will clean kitchen space or change gloves if asked
- Food comes out flagged or marked gluten-free
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Some
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
Other
Other Characteristics
- Good for kids
- Good for lunch
Review
Chicken available grilled and all but 3 of the 22 sauces are gluten free. Seasoned French fries gluten free in dedicated fryer.
Safety
How confident are you that this establishment takes safety precautions against cross-contact?
— Very
Safety Feature Ratings
- Dedicated gluten-free space in the kitchen
- Dedicated gluten-free fryer
- Staff is knowledgeable and can answer questions
- Food comes out flagged or marked gluten-free
Quality & Quantity
Is there a gluten-free menu?
— Gluten-free items are marked on the main menu
How much of the menu is available gluten-free?
— Most/All
How would you rate the taste and quality of the gluten-free food you tried?
— Excellent
More Info