This was my first time eating at this chain and I really really wanted to have a good experience. Unfortunately, that wasn’t the case. After double-checking that the chicken salad I wanted was gluten free, my order arrived with packaged crackers and package cookie on my plate. As the gluten was packaged and not touching anything else, I ate my salad and chips, but had a bad reaction soon afterwards. I may try again at a different location but with more care—specifically telling them no crackers/cookies and maybe eating from the to-go salads to eliminate the possible cross contamination from the serving scoop.
— Not at all
— No gluten-free information on the menu
— Some
— Good
— Most/All
— Excellent
I have Celiac Disease and order their chicken salads by the pound and have sandwiches all week.
— Some
— Excellent
Cashier had no idea what was gluten free. Asked for a manager. Spoke to a woman who asked everyone to change there gloves. Got my food with crackers and a cookie. Went and asked for a manager. Spoke to a man who said he was sure it was fine since they were wrapped. Didn’t care about my allergy. Do not eat here!
No
Absolute must if you’re GF or not! The menu is vast and clearly identifies the many GF and delicious options!
Yes
Ate here last week and didn’t get sick! Staff seemed knowledgeable about cross contamination and assured me they changed gloves and prepared my meal separately. The chicken salad and pimento cheese are delicious!
Yes
Staff is extremely knowledgeable on gluten free items, in addition to an online or in person allergy listing menu. When asking, she assured my food would stay separate from others and they subbed crackers for a pickle! I love their food. It’s so yummy and healthy. I will definitely be a repeat customer. I have celiac and did not get sick. Many menu items to choose from.
Plenty of gluten free options! And you can ask for their allergen menu, they keep it behind the register. Quickly let me identify what on their menu is gluten free. At the time of writing this all their chicken salad scoops are gf and they have several side options too!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Went there for the first time today and got the gluten free wrap and the barbie Q chicken salad. Within 2 hours I was sick. I won’t be back.
— Not very
— Excellent
I love a chicken salad chick! Same as all the other locations, but all gf items are marked on the main menu and most if not all chicken salad is gf as well as some other options. The staff was friendly and food was good!
— Very
— Gluten-free items are marked on the main menu
— Some
— Excellent
Chicken Salad Chick has many GF options, and just recently introduced the GF wrap which I have had twice. It is really good.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
Delicious! They have GF wraps. The staff even showed me the actual bag the wraps were packaged in, clearly labeled as GF, since it was not listed on the menu. Love coming here!