Thank-you for being so careful for keeping my veg. salad bowl gf! They changed gloves, washed hands and changed out spoons. They were out of guacamole, but I was so pleased with their service that I didn't care.
— Very
— Most/All
— Excellent
They had a card with allergens listed and only 2 with gluten. Our server changed gloves and spoons for each of our choices! The food was great and we had no reactions after!!
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
Did an amazing job with new gloves, new utensils, etc!
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
I asked for a Gluten Free menu and the staff explained everything very well, wiped down the counters, changed gloves & spoons!! They were so very nice and accommodating!!
Yes
Told them my daughter was celiac. Whole line changed their gloves, changed utensils, wiped down the line and even used fresh ingredients. So impressed! Wish all Chipotle locations were so well trained in allergy protocols.
Yes
The staff knew the protocol- changed all the spoons, washed their hands, changed gloves and wiped down the prep area. They were also very friendly. Will visit often!
Yes
Amazing the manager came out and went through the full protocol. I have never had any Chipotle clean the counter and change the utensils before serving me, and I did not end up with the headache! Wow, above and beyond. Stopped while driving through for vacation.
Yes
There are many choices! Also, the server changed his gloves and the serving utensils. I really appreciate the care taken!
Yes
Best GF fast food experience so far. They didn’t make me feel weird or like I took too much time. I told them I have a gluten allergy and the line stopped. They changed spoons for what I ordered, wiped down the counter, got out fresh cheese and lettuce, changed gloves, and one person took charge of my order seeing it through to the end of the line. I know there’s still a risk, but I’m thankful for all they did to help me eat with my family.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I was a little concerned when I read it had been two years since the last review, but I went and as soon as I told the server I had celiac, she immediately offered to wipe down the surfaces and change gloves. She did it so cheerfully also!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!
— Very
— Some
— Average
While there’s obviously a chance of cross contamination, the workers here are very nice and accommodating. Everything except for the tortillas is gluten free. I always ask them to change their gloves and this past time a worker felt her glove touch the tortillas after changing them so she immediately changed them again! They never have a problem getting lettuce or cheese from the back which I appreciate! I have not had a reaction here yet and I am very sensitive!
— Somewhat
— Most/All
— Excellent
I told the server I was gluten sensitive, and she immediately changed gloves and handled all my food herself.
— Somewhat
— Some
— Excellent