Review of Chipotle

This place is a hot mess. They were obviously very busy with phone in orders as the short line I was in took 20 minutes before my order was even taken. The prep line was very messy and when I told them I needed gluten-free precautions the employee shrugged her shoulders and asked if I was wanting a tortilla. No precautions were then taken: no line cleaning, no utensils changed, no gloves changed, nothing. Portions are inconsistent and staff couldn't agree on whether the dining room was open or not. The food was good, although $30 for two entrees and two drinks was very expensive for what we got. This was my first visit to Chipotle and it did not live up to the hype. Looking at other reviews, it appears this location has suffered a steep decline in service and quality in the past 6 months.

How confident are you that this establishment takes safety precautions against cross-contact?

— Not at all

Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Other Characteristics

• Good for lunch
• Good for takeout
• Offers delivery