Cross contamination nightmare.
— Not at all
— Some
— Below Average
Hands down the best chipotle experience I have ever had. They were so kind and thorough when I asked them to change gloves and spoons. They brought fresh lettuce and cheese without me having to explain-zero eye-rolls at my requests! They even offered to wipe down the line for me despite the growing number of customers behind me. Great customer service!
— Very
— No gluten-free information on the menu
— Most/All
— Excellent
Good GF practices! No issues!
— Very
— Separate gluten-free menu
— Most/All
— Excellent
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Great Staff and Great Food! One of my go to places for a rice or salad bowl!
Yes
The staff took the time to veal off the prep area, re-wash there hands, put on fresh gloves and used clean spoons to prepare my meal. Fantastic job!!
Yes
My gosh!! This was SUCH great experience! They informed me everything in the restaurant is GF w the exception of the tortillas. My server changed his gloves, washed his hands put on new gloves and prepared my bowl. They also changed every serving spoon from my ingredients!!
Yes
Pretty much everything they have is gf but they are willing to change out utensils and gloves and clean down counters just to be sure. Plus super friendly staff.
Best GF fast food experience so far. They didn’t make me feel weird or like I took too much time. I told them I have a gluten allergy and the line stopped. They changed spoons for what I ordered, wiped down the counter, got out fresh cheese and lettuce, changed gloves, and one person took charge of my order seeing it through to the end of the line. I know there’s still a risk, but I’m thankful for all they did to help me eat with my family.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I was a little concerned when I read it had been two years since the last review, but I went and as soon as I told the server I had celiac, she immediately offered to wipe down the surfaces and change gloves. She did it so cheerfully also!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!
— Very
— Some
— Average
While there’s obviously a chance of cross contamination, the workers here are very nice and accommodating. Everything except for the tortillas is gluten free. I always ask them to change their gloves and this past time a worker felt her glove touch the tortillas after changing them so she immediately changed them again! They never have a problem getting lettuce or cheese from the back which I appreciate! I have not had a reaction here yet and I am very sensitive!
— Somewhat
— Most/All
— Excellent
I told the server I was gluten sensitive, and she immediately changed gloves and handled all my food herself.
— Somewhat
— Some
— Excellent