I mentioned I was celiac and the staff was amazing! Brought out fresh items of food choices, new utensils, changed gloves and wipes off service areas.
— Very
— Most/All
— Excellent
Best cross-contaminants procedures I’ve ever experienced at this chain.
Yes
Not only do they flop the flour tortillas out of the warmer right in front of the bowls of rice but I saw the server put a lil too much chicken in the kids quesadilla right before me in line and took a lil chicken back off of the dish and then put it back into the chicken pan to serve to the next person.
No
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Yes
I have ate here multiple times. I have yet to get sick. If you tell them you have an allergy they will get all new utensils/gloves and if you get corn tacos they will put a barrier between your shells and the warmer to prevent cross contamination.
Yes
Can't make a wrong choice with anything on the menu. Not sure about the chips though. Someone told me they aren't gluten free and I love chips but didn't want to take the chance.
Yes
My son has celiac disease and always does fine at this location.
Burrito bowls favorite also tacos r great I get the pork filling good stuff
Best GF fast food experience so far. They didn’t make me feel weird or like I took too much time. I told them I have a gluten allergy and the line stopped. They changed spoons for what I ordered, wiped down the counter, got out fresh cheese and lettuce, changed gloves, and one person took charge of my order seeing it through to the end of the line. I know there’s still a risk, but I’m thankful for all they did to help me eat with my family.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I was a little concerned when I read it had been two years since the last review, but I went and as soon as I told the server I had celiac, she immediately offered to wipe down the surfaces and change gloves. She did it so cheerfully also!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!
— Very
— Some
— Average
While there’s obviously a chance of cross contamination, the workers here are very nice and accommodating. Everything except for the tortillas is gluten free. I always ask them to change their gloves and this past time a worker felt her glove touch the tortillas after changing them so she immediately changed them again! They never have a problem getting lettuce or cheese from the back which I appreciate! I have not had a reaction here yet and I am very sensitive!
— Somewhat
— Most/All
— Excellent
I told the server I was gluten sensitive, and she immediately changed gloves and handled all my food herself.
— Somewhat
— Some
— Excellent