Staff were incredibly accommodating - changed gloves, washed hands, wiped down all surfaces. Highly recommend!!
— Very
— Most/All
— Excellent
My first time eating here after diagnosis with celiac, and they changed all the safety boxes for me -- washed hands and switched gloves, and got my hand-picked ingredients from a fresh bin. No complaints!
— Very
— Most/All
— Excellent
So here is the thing. When I was standing in line, I saw them scoop rice from the bowl and repeatedly touch the spoon against a wheat tortilla then put it back in the rice bowl. This continued for the meats and the beans. So when I was up to order, I asked that they take my food from new containers in the kitchen. They said that their allergy protocol was to change gloves, wipe the counter down and bring new containers of cheese and lettuce. I let them know that the rice, meat, and beans were all contaminated because the spoon kept touching wheat. They still said no. I talked to a manager who finally relented.
I emailed Chipotle and they apologized and said that the restaurant should have honored my request. I think Chipotle is safe for Celiacs if food is taken from new containers. If not, it is not safe
No
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Went to the new one in Dover. Told them I have a gluten allergy and just asked that she change her gloves. The whole line changed their gloves, washed their hands and wiped down the whole counter. They are great!!
Yes
The staff here didn’t miss a beat. Without asking they wiped down all the work surfaces, informed me that all options excepting the soft tortillas were gluten-free. They took cheese and lettuce from a fresh bin and changed all gloves before helping.
Great service, conscientious employees and wonderful experience.
Yes
Yes
Very knowledgeable about Celiac. Changed their gloves, brought out fresh condiments in case of cross contamination.
Not safe for extremely sensitive people.
I love chipotle. Gluten free accomodations can be easily made with their burrito bowls which are made with cilantro lime rice, salsa, lettuce, chicken or beef (optional), and guacomole (even though it is a little bit of extra money, however if you order vegetarian you can get it for free). Chipotle is fast food but they are famous for their efforts to get humanely raised meat and fresh vegetables free of GMO's. This isnt a good place for celiacs because they are not careful enough with cross contamination, but if you just have a gluten allergy, this is the place to go!
I told the server I was gluten intolerant and she changed her gloves, wiped down the counter, and made sure no one else touched my food. And it was a very, busy time. I was very impressed. Oh and the food was yummy too!
I got sick when I ate here. They seem too busy to be careful
Best GF fast food experience so far. They didn’t make me feel weird or like I took too much time. I told them I have a gluten allergy and the line stopped. They changed spoons for what I ordered, wiped down the counter, got out fresh cheese and lettuce, changed gloves, and one person took charge of my order seeing it through to the end of the line. I know there’s still a risk, but I’m thankful for all they did to help me eat with my family.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I was a little concerned when I read it had been two years since the last review, but I went and as soon as I told the server I had celiac, she immediately offered to wipe down the surfaces and change gloves. She did it so cheerfully also!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!
— Very
— Some
— Average
While there’s obviously a chance of cross contamination, the workers here are very nice and accommodating. Everything except for the tortillas is gluten free. I always ask them to change their gloves and this past time a worker felt her glove touch the tortillas after changing them so she immediately changed them again! They never have a problem getting lettuce or cheese from the back which I appreciate! I have not had a reaction here yet and I am very sensitive!
— Somewhat
— Most/All
— Excellent
I told the server I was gluten sensitive, and she immediately changed gloves and handled all my food herself.
— Somewhat
— Some
— Excellent