Most times are good but pantops location is always better as far as food quality and precautions. Likely because this place is busier with a lot of college kids going to this location.
— Somewhat
— No gluten-free information on the menu
— Most/All
— Good
I’ve been to several different Chipotle locations and have been satisfied with the precautions made for GF. This location is the exception. The staff’s knowledge about procedures for preventing cross-contact was nonexistent. The front line food assemblers were using gloved hands to scoop out food for the burritos and bowls. When I asked for toppings to be taken from new containers not on the front line (lettuce, cheese), I was told it was all good since the one person attending to my order had changed gloves (even though the guy next to him was using his gloved hands to put food on a flour wrap and then roll it up!) Awful place, don’t put yourself in danger of cross-contamination here!
No
Chipotle is usually my saving grace, but this one freaks me out sometimes. The person at the beginning station always handles tortillas heavily, and sometimes will put almost their entire gloved hand into the next bowl (more than other Chipotle’s do). I don’t think people here are very allergy conscious, but I’ve never had a contamination problem before. The food at this locale tastes better than most!!
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Yes
No dedicated gf kitchen, so allergic folks should stay clear but for those with just a sensitivity, the menu is great. Sub corn tortillas for flour. Always safe to ask about ingredients but I've eaten a chic and rice bowl with zero issues.
Best GF fast food experience so far. They didn’t make me feel weird or like I took too much time. I told them I have a gluten allergy and the line stopped. They changed spoons for what I ordered, wiped down the counter, got out fresh cheese and lettuce, changed gloves, and one person took charge of my order seeing it through to the end of the line. I know there’s still a risk, but I’m thankful for all they did to help me eat with my family.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I was a little concerned when I read it had been two years since the last review, but I went and as soon as I told the server I had celiac, she immediately offered to wipe down the surfaces and change gloves. She did it so cheerfully also!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!
— Very
— Some
— Average
While there’s obviously a chance of cross contamination, the workers here are very nice and accommodating. Everything except for the tortillas is gluten free. I always ask them to change their gloves and this past time a worker felt her glove touch the tortillas after changing them so she immediately changed them again! They never have a problem getting lettuce or cheese from the back which I appreciate! I have not had a reaction here yet and I am very sensitive!
— Somewhat
— Most/All
— Excellent
I told the server I was gluten sensitive, and she immediately changed gloves and handled all my food herself.
— Somewhat
— Some
— Excellent