Chipotle

8 ratings
$ • Quick Service Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Rice Bowls, Tacos

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
4 ratings

As rated by the community

7724 Pineville Mathews Rd
Charlotte, NC 28226

Most Recent Reviews


Celiac

Overall Rating

Review


The only reason this isn’t a 5 star is because my wife (celiac) got sick. Employees Meade and Gianna did everything they could to help by getting untouched containers of food from the back and making her bowl on the back wall, but unfortunately it wasn’t enough. Nothing against chipotle or the service, just that even the most intense level of precaution can still make you sick if your sensitivity to CC is high.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Not very

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked
  • Food comes out flagged or marked gluten-free

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good selection of healthy options
Updated 1 year ago read full review

Overall Rating

Review


Best fast-food around. I'm very sensitive to gluten, it flares my arthritis if I get even a trace, but the burrito bowls work for me. What I found here is that it's best to skip the lettuce. The same person who is scooping the lettuce is also at the end wrapping the flour shells of the burritos or heating the flour tortillas at the beginning of the line near the salad lettuce. I believe it transfers from their gloves and contaminates the lettuce. It may not be an issue for everyone, but it's hit-or-miss with me so I just skip the lettuce. I have had some very nice employees put on new gloves and chop me fresh lettuce, which is very cool, but as busy as most of these chains are when I go, it may make you a bit of an annoyance to ask for every time.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Moved nearby recently and they've been nothing but accommodating. As at every Chipotle, make sure to ask for the food to be prepared in the back, separate from the cross contamination of the line. Call ahead recommended.

Celiac friendly?

Yes

Updated 6 years ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Gluten-Free Menu
  • Rice Bowls
  • Tacos

Categories

  • Dairy-Free Friendly
  • Fast Food
  • Healthy
  • Keto Friendly
  • Kid Friendly
  • Lunch
  • Mexican
  • Nut-Free Friendly
  • Paleo Friendly
  • Peanut-Free Friendly
  • Quick Service Restaurant
  • Takeout
  • Vegan Friendly

Notes


Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.

From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."

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More Reviews


Overall Rating

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


I tell them right away I am gluten free they wash hands change gloves and give my food special attention. I have never gotten sick after eating here and we eat here a lot and I am one of those high maintenance super sensitive celiac a

Updated 11 years ago read full review

Overall Rating

Review


My 20 year old daughter has Celiac disease and Chipotle is hands down her favorite restaurant. So many options and the food is always so fresh and delicious.

Updated 11 years ago read full review

Overall Rating

Review


Made me very sick :-(

Updated 12 years ago read full review

Overall Rating

Review


Good

Updated 12 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


Best GF fast food experience so far. They didn’t make me feel weird or like I took too much time. I told them I have a gluten allergy and the line stopped. They changed spoons for what I ordered, wiped down the counter, got out fresh cheese and lettuce, changed gloves, and one person took charge of my order seeing it through to the end of the line. I know there’s still a risk, but I’m thankful for all they did to help me eat with my family.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegetarian options
  • Good with other allergies
  • Offers online ordering
  • Offers outdoor seating
Symptomatic Celiac

Overall Rating

Review


I was a little concerned when I read it had been two years since the last review, but I went and as soon as I told the server I had celiac, she immediately offered to wipe down the surfaces and change gloves. She did it so cheerfully also!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for dairy-free
Symptomatic Celiac

Overall Rating

Review


While there’s obviously a chance of cross contamination, the workers here are very nice and accommodating. Everything except for the tortillas is gluten free. I always ask them to change their gloves and this past time a worker felt her glove touch the tortillas after changing them so she immediately changed them again! They never have a problem getting lettuce or cheese from the back which I appreciate! I have not had a reaction here yet and I am very sensitive!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Sensitive

Overall Rating

Review


I told the server I was gluten sensitive, and she immediately changed gloves and handled all my food herself.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for soy-free
  • Good for takeout

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