The only reason this isn’t a 5 star is because my wife (celiac) got sick. Employees Meade and Gianna did everything they could to help by getting untouched containers of food from the back and making her bowl on the back wall, but unfortunately it wasn’t enough. Nothing against chipotle or the service, just that even the most intense level of precaution can still make you sick if your sensitivity to CC is high.
— Not very
— No gluten-free information on the menu
— Most/All
— Average
Best fast-food around. I'm very sensitive to gluten, it flares my arthritis if I get even a trace, but the burrito bowls work for me. What I found here is that it's best to skip the lettuce. The same person who is scooping the lettuce is also at the end wrapping the flour shells of the burritos or heating the flour tortillas at the beginning of the line near the salad lettuce. I believe it transfers from their gloves and contaminates the lettuce. It may not be an issue for everyone, but it's hit-or-miss with me so I just skip the lettuce. I have had some very nice employees put on new gloves and chop me fresh lettuce, which is very cool, but as busy as most of these chains are when I go, it may make you a bit of an annoyance to ask for every time.
Yes
Moved nearby recently and they've been nothing but accommodating. As at every Chipotle, make sure to ask for the food to be prepared in the back, separate from the cross contamination of the line. Call ahead recommended.
Yes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
Yes
I tell them right away I am gluten free they wash hands change gloves and give my food special attention. I have never gotten sick after eating here and we eat here a lot and I am one of those high maintenance super sensitive celiac a
My 20 year old daughter has Celiac disease and Chipotle is hands down her favorite restaurant. So many options and the food is always so fresh and delicious.
Made me very sick :-(
Good
Best GF fast food experience so far. They didn’t make me feel weird or like I took too much time. I told them I have a gluten allergy and the line stopped. They changed spoons for what I ordered, wiped down the counter, got out fresh cheese and lettuce, changed gloves, and one person took charge of my order seeing it through to the end of the line. I know there’s still a risk, but I’m thankful for all they did to help me eat with my family.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I was a little concerned when I read it had been two years since the last review, but I went and as soon as I told the server I had celiac, she immediately offered to wipe down the surfaces and change gloves. She did it so cheerfully also!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!
— Very
— Some
— Average
While there’s obviously a chance of cross contamination, the workers here are very nice and accommodating. Everything except for the tortillas is gluten free. I always ask them to change their gloves and this past time a worker felt her glove touch the tortillas after changing them so she immediately changed them again! They never have a problem getting lettuce or cheese from the back which I appreciate! I have not had a reaction here yet and I am very sensitive!
— Somewhat
— Most/All
— Excellent
I told the server I was gluten sensitive, and she immediately changed gloves and handled all my food herself.
— Somewhat
— Some
— Excellent