This is true of all Chipotle restaurants. Staff is very accommodating to do what you ask in terms of washing hands, changing out food bins, etc. but their training is lacking.
Specifically, their food prep area is small, so they usually droop flour tortillas in the line of bins closest to the prep area. I have mentioned this multiple times a a Chipotle in New Mexico, and they haven’t improved their practices/awareness, so I think training needs to be changed at a corporate level.
That being said, I have never had an exposure if I have them wash, change out spoons, and use uncontaminated bins.
— Somewhat
— No gluten-free information on the menu
— Some
— Good