I’d read lots about these outlets bring relatively friendly for allergies given it’s a fast food outlet so I thought I’d give it a go and was pleasantly surprised! As soon as I mentioned I was coeliac and couldn’t have any gluten the team member washed hands, changed gloves and managed my order all the way fish the line. It was well priced and delicious I really enjoyed it for a quick grab and go option! Especially in the Chinatown area where you couldn’t really read much of the packaging in delis, order safely from restaurants and otherwise everything else seems to be bakeries!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
I told the woman making my food that I had celiac and she INSTANTLY offered to wash her hands and change her gloves without my needing to ask and then only used new/untouched ingredients to further avoid cross contamination. This location and its workers go ABOVE AND BEYOND!!! 10/10
— Very
— Most/All
— Excellent
Yes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
The food can easily be gluten free and we enjoyed our meal but the staff was not well educated so I had to train them on how to handle the food. They make everything in front of you so it's easy to do.
I appreciate their variety of gluten free options. My daughter complains about the beans being spicy but she’s just a picky eater overall. She does enjoy the rice, queso, chicken, chips, etc. I like that I can get her a full kids meal here.
— Very
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
A manger is celiac and makes an effort however there is a lot of cross contamination and any type of veggie will have gluten contamination because the quesadillas are cut on the same cutting boards all veggies are cut on with minimal sanitizing and no discretion of which one is veggies only
— Not very
— No gluten-free information on the menu
— Not Much/None
— Excellent
Yikes. I've seen some Chipotle's that are fairly safe but today was not it. The server knew what cross contamination was, and she changed gloves, washed her hands, wiped down the counter, but while she was wiping everything down crumbs were falling back into the bins, and I was watching them serve before hand and the ladles would brush right against the tortillas before going back into the containers. It was probably right after the rush too. Didn't even bother ordering because I knew I'd be sick.
— Not very
Not to bad. Have to explain a little w some staff members. Never had an issue
— Somewhat
— No gluten-free information on the menu
— Most/All
— Excellent
Not celiac level gluten free friendly, unable to get food from the back and don’t really understand cross contamination!
— Not at all
— No gluten-free information on the menu