I’d read lots about these outlets bring relatively friendly for allergies given it’s a fast food outlet so I thought I’d give it a go and was pleasantly surprised! As soon as I mentioned I was coeliac and couldn’t have any gluten the team member washed hands, changed gloves and managed my order all the way fish the line. It was well priced and delicious I really enjoyed it for a quick grab and go option! Especially in the Chinatown area where you couldn’t really read much of the packaging in delis, order safely from restaurants and otherwise everything else seems to be bakeries!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
I told the woman making my food that I had celiac and she INSTANTLY offered to wash her hands and change her gloves without my needing to ask and then only used new/untouched ingredients to further avoid cross contamination. This location and its workers go ABOVE AND BEYOND!!! 10/10
— Very
— Most/All
— Excellent
Yes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
The food can easily be gluten free and we enjoyed our meal but the staff was not well educated so I had to train them on how to handle the food. They make everything in front of you so it's easy to do.
Best GF fast food experience so far. They didn’t make me feel weird or like I took too much time. I told them I have a gluten allergy and the line stopped. They changed spoons for what I ordered, wiped down the counter, got out fresh cheese and lettuce, changed gloves, and one person took charge of my order seeing it through to the end of the line. I know there’s still a risk, but I’m thankful for all they did to help me eat with my family.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I was a little concerned when I read it had been two years since the last review, but I went and as soon as I told the server I had celiac, she immediately offered to wipe down the surfaces and change gloves. She did it so cheerfully also!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!
— Very
— Some
— Average
While there’s obviously a chance of cross contamination, the workers here are very nice and accommodating. Everything except for the tortillas is gluten free. I always ask them to change their gloves and this past time a worker felt her glove touch the tortillas after changing them so she immediately changed them again! They never have a problem getting lettuce or cheese from the back which I appreciate! I have not had a reaction here yet and I am very sensitive!
— Somewhat
— Most/All
— Excellent
I told the server I was gluten sensitive, and she immediately changed gloves and handled all my food herself.
— Somewhat
— Some
— Excellent