Review of Chipotle

3600 W Genesee St, Syracuse, NY 13219

Overall Rating

Review


I have had celiac for 7 years and have only been eating out for a couple years now. I was blown away by how amazing the service was at this establishment. Two young men filled my order. They both took off their gloves without being asked and attempted to wash their hands (even though there was a long line behind me). I politely stopped them and said changing their gloves was sufficient. Then one of them went to the back and came out with fresh bins of lettuce and cheese to finish my order. I was highly impressed by how knowledgeable they were about cross contamination and the steps they took to keep me safe. I inquired about a tip jar and they said they are not allowed to take tips. When they handed me the food I threw ten dollars down anyway. By far, the best experience I've had getting take out!!!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

Updated 1 month ago

Symptomatic Celiac