Don't do it.
I ate lunch there last Sun and was sick all day and night into Monday.
I told them I had a gluten allergy and ordered a Burrito Bowl with chicken.
She changed her gloves, but then preceded to use the same bins and the same spoons to serve my ingredients. At the end, a different server with glutened gloves put the lid on my bowl.
They clearly had no clue.
I'm newly diagnosed with celiac and thought I'd be fine; I was very wrong. Never again.
Bathroom was really filthy
— Not at all
— No gluten-free information on the menu
— Some
— Good
You can choose which items you want in your burrito bowl or salad. The food is made in front of you.
Yes
Staff knew how to prevent cross contamination and treated us kindly. Gluten free kids meals too!
Yes
Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.
From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."
I have to say thia is the best chipotle I have ever been to in regards to knowledgeable, and friendly staff. I'm really pleased with the fact that both times I went in was so easy... as soon as I mentioned that we were celiacs the first girl changed her gloves without my having to ask, and compassionately asked if we wanted a counter wipe down as well. The second time, (a different girl) I asked for a glove change, and she was very quick to change her gloves, and washed her hands as well. I have been to many chipotles around california, and often its been a stressful deal to have to explain that I am sensitive to the touch as well. These young ladies were a breath of fresh air.
Yes
Good lunch food. Never gotten sick and eaten there many times!!! You do have to watch though because some of the workers aren't familiar with what to do. Request that they change their gloves and use aluminum foil to heat your tortillas on the press.
Love the food very celiac friendly!!!
Yes
Have eaten here several times. Food is always fresh and delicious. We eat at Chipotle quite a bit at different locations and states and it is always consistently great quality food. We are gluten and dairy free.
Best GF fast food experience so far. They didn’t make me feel weird or like I took too much time. I told them I have a gluten allergy and the line stopped. They changed spoons for what I ordered, wiped down the counter, got out fresh cheese and lettuce, changed gloves, and one person took charge of my order seeing it through to the end of the line. I know there’s still a risk, but I’m thankful for all they did to help me eat with my family.
— Somewhat
— Gluten-free items are marked on the main menu
— Most/All
— Excellent
I was a little concerned when I read it had been two years since the last review, but I went and as soon as I told the server I had celiac, she immediately offered to wipe down the surfaces and change gloves. She did it so cheerfully also!
— Somewhat
— No gluten-free information on the menu
— Some
— Excellent
Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!
— Very
— Some
— Average
While there’s obviously a chance of cross contamination, the workers here are very nice and accommodating. Everything except for the tortillas is gluten free. I always ask them to change their gloves and this past time a worker felt her glove touch the tortillas after changing them so she immediately changed them again! They never have a problem getting lettuce or cheese from the back which I appreciate! I have not had a reaction here yet and I am very sensitive!
— Somewhat
— Most/All
— Excellent
I told the server I was gluten sensitive, and she immediately changed gloves and handled all my food herself.
— Somewhat
— Some
— Excellent