Chipotle

3 recent ratings
$ • Quick Service Restaurant
Reported to have a gluten-free menu
Reported GF menu options: Rice Bowls, Tacos

Warning

This is a chain, which typically means a high risk of cross-contact. It may not be possible to dine safely at this establishment.

Safety Rating
2 ratings

As rated by the community

97 Boston Turnpike
Shrewsbury, MA 01545

Most Recent Reviews


Symptomatic Celiac

Overall Rating

Review


recently diagnosed lil ol me was very happy to find that almost everything at chipotle is gluten free. finally a place I can still order normally from! love to get a bowl with chips to dip in

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Updated 10 months ago read full review

Celiac

Overall Rating

Review


To the previous reviewer that said only the tofu is gluten free - that is incorrect. Please check their website. The only gluten containing items at Chipotle are the wraps. I've eaten at this location probably 100 times over the years with zero reaction. I'm Celiac and sensitive. Thank goodness for Chipotle.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

Overall Rating

Review


Great experience! They easily answered my questions, changed gloves and brought out fresh cheese and lettuce as soon as I mentioned having a gluten allergy. Will definitely be back.

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Good

Updated 1 year ago read full review

This establishment is NOT a dedicated gluten-free facility and may not be safe for those with celiac disease. Please contact the establishment directly to inquire about safety precautions.

Gluten-Free Features

  • Allergen List
  • Gluten-Free Menu
  • Rice Bowls
  • Tacos

Categories

  • Dairy-Free Friendly
  • Fast Food
  • Keto Friendly
  • Kid Friendly
  • Lunch
  • Mexican
  • Nut-Free Friendly
  • Online Ordering
  • Paleo Friendly
  • Peanut-Free Friendly
  • Quick Service Restaurant
  • Takeout
  • Vegan Friendly

Notes


Chipotle does not have a gluten free menu but instead has a list of gluten-containing ingredients to avoid. Cross-contamination is a concern, however, so let the person taking your order know that you are gluten free and if you need them to take the proper precautions.

From their website: "If you avoid gluten, don't eat our flour tortillas. If you are highly sensitive to gluten and would like us to change our gloves, just let us know at the start of your order. You should be aware items containing corn, including corn tortillas (chips, soft corn, and crispy corn tortillas) and corn salsa, may have a small amount of gluten from potentially co-mingling with gluten-containing grains in the field."

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More Reviews


Celiac

Overall Rating

Review


Dirty! And though we asked them to re-glove and clean the line, they only re-gloved. I had to explain to staff that our cheese, guac and lettuce needed to come from the back, according to Chipotle's allergy policy for cross contamination and other staff harassed her for doing it. They couldn't even properly roll a burrito for the one non-celiac person in our party, tortilla didn't close and exploded contents all over the place. I know we will probably be sick before we get home.

Celiac friendly?

No

Updated 5 years ago read full review

Asymptomatic Celiac

Overall Rating

Review


Staff was great, changing gloves as soon as I told them about my allergy. Food is fine.

Celiac friendly?

Yes

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Only the tofu is gluten free, the chicken and steak are not

Updated 5 years ago read full review

Celiac

Overall Rating

Review


Delicious. They were knowledgeable about cross contamination. They changed gloves, and got out fresh lettuce and cheese that weren't grabbed by the same gloves that touched flour tortillas.

Updated 6 years ago read full review

Celiac

Overall Rating

Review


Love the food here and have never had a problem with cross contamination. Tell the server you have a gluten allergy and they will change gloves and make your food with new ingredients.

Celiac friendly?

Yes

Updated 6 years ago read full review

Celiac

Overall Rating

Review


This location (and almost all of the dozen+ we've been to) follow the allergen protocol Chipotle has to a T! The only thing that has to be avoided is the flour tortilla! To avoid the lunch rush (and give them time to prep) we use the phone app to order ahead. I've worked with the managers enough to trust that they are taking the same precautions whether we are watching or walk in to just pick up and then eat there or at home.

Celiac friendly?

Yes

Updated 8 years ago read full review

Celiac

Overall Rating

Review


Great fast food! Employees wash their hands and clean their work station every time. You can eat everything except the tortillas.

Celiac friendly?

Yes

Updated 9 years ago read full review

Symptomatic Celiac

Overall Rating

Review


This was my first time at Chipotle, and I am beyond impressed by the way they prepared my meal. I told them I had CD and she(the young lady that took my order) "yelled", "we have an allergen" (a little embarrassing) and she waited for the other preps to finish the previous orders and she wiped down the counter had every prep on the line change their gloves and made my tacos separately from the rest of my family!! Thank you so much I really appreciate it. Now let me go taste these tacos I hear so much about!!!

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


Chipotle is my life !

Celiac friendly?

Yes

Updated 9 years ago read full review

Overall Rating

Review


Best Chipotle ever! Thank you.

Updated 9 years ago read full review

Overall Rating

Updated 10 years ago read full review

Overall Rating

Review


So pleased with their attention to safety for celiacs! Staff changed gloves, washed the line, and used separate cheese and lettuce containers so gloves would not cross contaminate with gluten. DELICIOUS AND SAFE! What a great combination!!!

Celiac friendly?

Yes

Updated 10 years ago read full review

Overall Rating

Review


My very favorite. I get the vegetarian bowl (apparently the wraps are the only thing containing gluten there!) and am even able to munch on chips with it. So good!

Updated 11 years ago read full review

Overall Rating

Updated 11 years ago read full review

Reviews of this Chain

Symptomatic Celiac

Overall Rating

Review


Best GF fast food experience so far. They didn’t make me feel weird or like I took too much time. I told them I have a gluten allergy and the line stopped. They changed spoons for what I ordered, wiped down the counter, got out fresh cheese and lettuce, changed gloves, and one person took charge of my order seeing it through to the end of the line. I know there’s still a risk, but I’m thankful for all they did to help me eat with my family.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Safety Feature Ratings
  • Staff is knowledgeable and can answer questions
  • Staff will clean kitchen space or change gloves if asked

Quality & Quantity


Is there a gluten-free menu?

— Gluten-free items are marked on the main menu

How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dinner
  • Good for kids
  • Good for lunch
  • Good for takeout
  • Good vegetarian options
  • Good with other allergies
  • Offers online ordering
  • Offers outdoor seating
Symptomatic Celiac

Overall Rating

Review


I was a little concerned when I read it had been two years since the last review, but I went and as soon as I told the server I had celiac, she immediately offered to wipe down the surfaces and change gloves. She did it so cheerfully also!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


Is there a gluten-free menu?

— No gluten-free information on the menu

How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Symptomatic Celiac

Overall Rating

Review


Lots of gluten free options, good choice for catering, and ability to sort through gluten free options by using their dietary filter online. There are good options available if you're dairy free/vegan as well!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Very

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Average

Other


Other Characteristics
  • Good for dairy-free
Symptomatic Celiac

Overall Rating

Review


While there’s obviously a chance of cross contamination, the workers here are very nice and accommodating. Everything except for the tortillas is gluten free. I always ask them to change their gloves and this past time a worker felt her glove touch the tortillas after changing them so she immediately changed them again! They never have a problem getting lettuce or cheese from the back which I appreciate! I have not had a reaction here yet and I am very sensitive!

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Most/All

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Gluten Sensitive

Overall Rating

Review


I told the server I was gluten sensitive, and she immediately changed gloves and handled all my food herself.

Safety


How confident are you that this establishment takes safety precautions against cross-contact?

— Somewhat

Quality & Quantity


How much of the menu is available gluten-free?

— Some

How would you rate the taste and quality of the gluten-free food you tried?

— Excellent

Other


Other Characteristics
  • Good for dairy-free
  • Good for soy-free
  • Good for takeout

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